AutoNation Toyota Arapahoe

When approached by service member he was polite and professional. Service met estimated completion time for my oil change. I will return to this service department. professional. Service met estimated completion time for my oil change. I will return to this service department. More

I presented oil change coupon to service. She complained that it was a good coupon and that it kills her. She immediately suggested a full fluid exchange fir about $1k which I declined when She complained that it was a good coupon and that it kills her. She immediately suggested a full fluid exchange fir about $1k which I declined when I picked up, she again complained about coupon killing her commission, which I found very unprofessional. I reviewed bill and she charged me $35 to rotate tires, which I bought at the dealership. She had to remove that charge. I had no idea that your service reps were on commission. Seems unethical More

They took care of everything they said they would. It took a lot longer than usual and I didn’t have a lot of communication, which I would have liked. It took a lot longer than usual and I didn’t have a lot of communication, which I would have liked. More

Always very polite and professional. Derive has always been done correctly. Would definitely go back. Derive has always been done correctly. Would definitely go back. More

Be honest about how long it’s going to take UP FRONT. This happens every time. Everyone was very polite and eager to help you. This happens every time. Everyone was very polite and eager to help you. More

Good service but expensive. When you make an appointment they have a lot spots, when you walk in d the waiting time is long. When you make an appointment they have a lot spots, when you walk in d the waiting time is long. More

Would just like to pass on my thanks to Gabe Ricketts. He was incredible through the entire process start to finish and I’m very happy with my new Tacoma He was incredible through the entire process start to finish and I’m very happy with my new Tacoma More

Ryan and Gabe were both very nice people they were very polite when I came to look at my new car. They answered everything upfront and were more than willing to help with what we needed polite when I came to look at my new car. They answered everything upfront and were more than willing to help with what we needed More

Natalia is incredibly intelligent and helpful. She knows everything going on with the cars and made this process easy as can be. She knows everything going on with the cars and made this process easy as can be. More

I had a great experience at the dealership, much better than I could have hoped to have. Natalia McDonald is an excellent representative. She was friendly, professional, and very helpful. I barely even not than I could have hoped to have. Natalia McDonald is an excellent representative. She was friendly, professional, and very helpful. I barely even noticed the time going by and felt confident that she gave me straightforward and transparent answers. She made me feel comfortable asking questions and gave thorough expertise. It was a stressless experience and I am happy with my choice. I would happily work with her and this business again. More