AutoNation Toyota Arapahoe

I know sales tactics very well & usually dread the auto buying experience but Natalia was amazing and super helpful, available when I needed info and made the experience hassle free. Ask for her, you’ll ma buying experience but Natalia was amazing and super helpful, available when I needed info and made the experience hassle free. Ask for her, you’ll make a new friend. Thank you More

Cornell was my sales guy. I had a great experience! He helped me get approved since my credit was very low. I got my dream truck I had a great experience! He helped me get approved since my credit was very low. I got my dream truck More

Great experience! Cornell was my salesman. He was amazing. The process was very simple. Thanks again! Cornell was my salesman. He was amazing. The process was very simple. Thanks again! More

I appreciate the great service provided by Bill Grubb on both our Toyota vehicles. His recommendations keep our high-mileage vehicles running very well and he does NOT suggest any service item that is not both our Toyota vehicles. His recommendations keep our high-mileage vehicles running very well and he does NOT suggest any service item that is not truly necessary to keep them in great condition. I am pleased that Auto Nation Toyota is upfront on what service work is needed and the cost and does not slip in other unauthorized charges that I experienced at a different dealership. I appreciate the honesty and integrity that I have experienced at Auto Nation Toyota service department. More

It was so difficult to set up an appointment for my regular maintenance. The on line scheduler didn't work. It got stuck on the part where you "choose your adviser" so I couldn't do it on line. I tr regular maintenance. The on line scheduler didn't work. It got stuck on the part where you "choose your adviser" so I couldn't do it on line. I tried to call and was put on hold for over an hour and then asked for a call back and never got one. I finally had to use the chat feature. That one actually worked. Once I came in for service, Nicole Rodriguez was AMAZING! She checked me in quickly and walked me through the maintenance they were going to perform. My car was also ready to be picked up when she said it would be. She completely changed my experience from a negative one to a positive one. PLEASE FIX YOUR SCHEDULING APP!!!! I DON'T WANT TO HAVE THE SAME ISSUE THE NEXT TIME. Thanks, Mary Watson More

I have read some reviews and maybe I was lucky or maybe the bad ones I am seeing were on bad days. I had a great experience. I would recommend this dealership and anyone to work with Aaron Wright. He was v the bad ones I am seeing were on bad days. I had a great experience. I would recommend this dealership and anyone to work with Aaron Wright. He was very helpful with my purchase and made it a painless transaction. More

Worked with Alex Valerko on a purchasing of new 4Runner TRD Off road - best experience, best customer service and best Toyota dealership! Thanks Alex! Highly recommend! Thank you for everything!! TRD Off road - best experience, best customer service and best Toyota dealership! Thanks Alex! Highly recommend! Thank you for everything!! More

Cornell was extremely knowledgeable, and so easy and pleasant to work with. He was really helpful at explaining all the financing options, which I usually don't understand, and turned a stressful experi pleasant to work with. He was really helpful at explaining all the financing options, which I usually don't understand, and turned a stressful experience into an enjoyable one. I love my new car! Thanks, Cornell and AutoNation! More

Horrible customer service from the (Lack-Of) Service Department. Had to bring my 2020 4Runner (still under the factory warranty) after experiencing a flat tire. The Tire Pressure Warning System (TPWS) l Department. Had to bring my 2020 4Runner (still under the factory warranty) after experiencing a flat tire. The Tire Pressure Warning System (TPWS) light was blinking on the dash after getting the flat repaired. I was charged $148.81 for a a new pressure sensor (42607-48010) that lists for $95 and another $18.71 for a new nut to hold the tire pressure sensor on the wheel (04423-0E010), I guess they're too lazy to reuse the old nut. To top it off, it cost $171.36 to install the new sensor. Yes this is difficult, you have to dismount and re-mount the tire on the wheel. Grand total $350.31 $11.31 was tax. AutoNation just lost a customer. I've purchased 5 vehicles from them in the past and was looking at buying another. It certainly won't be from them! Take your business elsewhere. Toyota is a great product, just a horrible parts and service department at this stealership. I was forced to select at least one star, but would have chosen ZERO or negative stars if I could have. I'm certain they'll still submit this to Toyota Corporate as a Warranty Claim and get paid twice. They could have easily covered this under warranty for a previously loyal customer. That is all. More

Easy appointmentS, friendly environment and honest work on your parts. They offer you several options to adjust to budget and vehicle needs. on your parts. They offer you several options to adjust to budget and vehicle needs. More