AutoNation Toyota Arapahoe

I had a great experience. David Butkovich responded to my email request quickly and after I set up an appointment to test drive my chosen vehicle - I then called to say I wou David Butkovich responded to my email request quickly and after I set up an appointment to test drive my chosen vehicle - I then called to say I would be 4 hours early which was NO PROBLEM! David and the Finance team made the process very easy for the purchase of my new (to me) 2016 Ford F250 - I couldn't be happier! More

Nicole's service was excellent. The only thing that needs serious work is when you call into the Service Department, it's next to impossible to actually get someone on the phone to The only thing that needs serious work is when you call into the Service Department, it's next to impossible to actually get someone on the phone to speak with. Once you're in the Service Department their service is excellent. They know about trying to call in but don't have any way to fix it. More

Have been servicing my 2009 Rav4 here for 13 years and am always happy with the communication and interaction with my service advisor. This time I was concerned about my struts but Jezariah advised me that always happy with the communication and interaction with my service advisor. This time I was concerned about my struts but Jezariah advised me that they were in reasonably good condition and should last another 10-20 thousand miles, saving me a considerable amount of money at this time. More

I would give 5 stars if the owner/ general manager would allow the sales team to give a discount to me as a third time, returning customer and feel the sales team wanted to do this, but the main profit make allow the sales team to give a discount to me as a third time, returning customer and feel the sales team wanted to do this, but the main profit maker here expects his profits to increase amid a difficult economy. The sales team were wonderful and made me feel welcome. I found the finance guy here to be very easy to work with and he gave great advice and support even after the sale closed. More

My service agent was great. She was very welcoming and helpful. However, when I entered the service area, none of the service agents acknowledged me or greeted me. When I approa She was very welcoming and helpful. However, when I entered the service area, none of the service agents acknowledged me or greeted me. When I approached one, he seemed annoyed and bothered that I was asking for help and then referred me to someone else. Luckily, the woman who helped me knew how to give good customer service and kept me informed as I waited for my vehicle to be serviced. It seems to me that they could use customer service training to at least greet customers when they come in even if it's just to let them know they will be helped soon. More

Called Service Dept to inquire on the phone about a brake issue I was having on our 2018 Highlander. I spoke with Bill (Grubb). I especially appreciated his straight forward explanation of what the i brake issue I was having on our 2018 Highlander. I spoke with Bill (Grubb). I especially appreciated his straight forward explanation of what the issues could be. Made an appointment and brought it in. Bill didn't try to oversell me on what needed to be done and got the job done. Applied coupon and got me out as promised. Will be back for future services. Jerry More

Very professional in the overall manner of the dealership. Quick to inform customers that vehicle is completely and ready for pickup. dealership. Quick to inform customers that vehicle is completely and ready for pickup. More

I have always enjoyed my time at this dealership. Waiting room and bathrooms are always clean and the people are always professional and kind. Waiting room and bathrooms are always clean and the people are always professional and kind. More

This is the third vehicle I have bought from this location, for a reason! Natalia was very knowledgeable and professional making this purchase a great experience. location, for a reason! Natalia was very knowledgeable and professional making this purchase a great experience. More