AutoNation Toyota Arapahoe

Started and finished service on time. Nice and cordial. No complaints and will definitely be coming back for service. Nice and cordial. No complaints and will definitely be coming back for service. More

Great staff, great service and great service experience. Service tech and staff are always very friendly and very professional. I never think about taking my vehicle anywhere else but to AutoNation Toyota Service tech and staff are always very friendly and very professional. I never think about taking my vehicle anywhere else but to AutoNation Toyota. More

Communication with my Service Writer is always spot on. This is how a Service department should be run. Friendly, professional, and always seem to put my needs first. I work 6 sometimes 7 days a week. I a This is how a Service department should be run. Friendly, professional, and always seem to put my needs first. I work 6 sometimes 7 days a week. I am so appreciative that I get what I need from my Toyota Dealer. More

Auto-nation made the buying experience quick and easy. I would recommend them to my friends. I would recommend them to my friends. More

I’m so very thankful for all the outstanding assistance that David Butkovich provided in every aspect of purchasing a vehicle. He did everything possible to make things ideal for me. Throughout the process that David Butkovich provided in every aspect of purchasing a vehicle. He did everything possible to make things ideal for me. Throughout the process he showed great patience, which allowed me to be completely comfortable with moving forward with the purchase. I especially appreciate David’s no pressure approach. David made a highly stressful event more relaxing. Also, while completing the paperwork with Jesse Christy, I was shown great courtesy and outstanding customer service. I had the dream team! This was the best experience I’ve had purchasing a vehicle. I’m so happy with my new vehicle and I would recommend AutoNation Toyota Arapahoe. More

There was a lack of communication about a car rental charges I incurred while my Camry was there for factory recall work. Was told by the service writer the rental would be covered by Toyota. It was not charges I incurred while my Camry was there for factory recall work. Was told by the service writer the rental would be covered by Toyota. It was not completely covered. Tired to find out why car rental charges were not completely covered as promised by the service tech by trying to contact service management for 4 days. They would not return any calls. Left several messages asking for call back, no answer. Finally got in touch with management of the dealer to discuss the problem and worked it out. Total lack of communication with service management that would not return calls to discuss my concerns. Lack of explanation of what Toyota would pay for with the car rental by the service tech. Will no longer be buying my Toyotas from any Autonation dealer. More

My dealer Charles was very friendly and helpful! He even did check ups after my purchase, which I really thought was a nice gesture. He even did check ups after my purchase, which I really thought was a nice gesture. More

This dealership is doing what I expect for a 4 star rating - notifying me when it’s time for service, friendly, easy scheduling of appointments. rating - notifying me when it’s time for service, friendly, easy scheduling of appointments. More

Bought 2 RAV4 Hybrids. Forced to pay $349 for “Window Tint” even though vehicles came with factory installed “Privacy Glass”. Also forced to buy $ 899 “Clear Plate”, the Forced to pay $349 for “Window Tint” even though vehicles came with factory installed “Privacy Glass”. Also forced to buy $ 899 “Clear Plate”, the same package available from Dent Works for $269. My wife asked how they could force this upon us, and the response was “Walk away from the deal” we had previously agreed on. One salesmen touted potential Tax Savings, only to be told they no longer existed at closing. Seriously considering filing a complaint with FTC. Salesmen David B. Was 5 Star, not much good to say about dealership management. More

Service Team was on the job as I entered Bay for my scheduled 80k mile service…An excellent review of issues I wished addressed plus excellent exchange over how well my 2014 Highlander was doing! Appr scheduled 80k mile service…An excellent review of issues I wished addressed plus excellent exchange over how well my 2014 Highlander was doing! Appreciate all the crew at AutoNation in keeping my Toyota in great shape. More