AutoNation Toyota Arapahoe

This is the second time we have bought a car from here within one year. This time we were replacing a car that was totaled. With the shortage of inventory Gary Hess was able get us a car from the inventor within one year. This time we were replacing a car that was totaled. With the shortage of inventory Gary Hess was able get us a car from the inventory and delivered within 3 months. This would not have happened without Gary's hard work. Gary was also the guy who helped us buy our first car. He is the reason we keep coming back. More

Took my car in on the wrong day, but they worked me in the schedule anyway; So I wouldn’t have to drive back the next day. the schedule anyway; So I wouldn’t have to drive back the next day. More

Perfect in being prepared, being helpful and the customer service representative was friendly and efficient. Great job service representative was friendly and efficient. Great job More

Very good, personalized service. , on my wife's corolla hybred. prompt turnaround will return next year thank you for your service , on my wife's corolla hybred. prompt turnaround will return next year thank you for your service More

Good service completed on time. I've never had any problems with this dealer over the last two Toyota's I've owned. I've never had any problems with this dealer over the last two Toyota's I've owned. More

this is a very unique time in our life. I would have never thought to buy a car would be so difficult. The lack of inventory has never been seen like this in my life time. Upon entering the I would have never thought to buy a car would be so difficult. The lack of inventory has never been seen like this in my life time. Upon entering the dealership I was told a Rava 4 would be 6 weeks out or longer. Our salesman found us a new Rava that the financing for someone fell thru. He got5 the car for us while we were sitting at his desk. Two hours later we own that car. Thank you to our salesman More

I visited Arapahoe Toyota to ake care of a recall that Toyota released. The recall was for the Vehicle Stability Control, not the older recall for the Rear Turn Signal. We’ll, after arriving home waiting Toyota released. The recall was for the Vehicle Stability Control, not the older recall for the Rear Turn Signal. We’ll, after arriving home waiting for the car to be ready, Arapahoe Toyota contacted me that they didn’t have the correct parts for the rear turn signal and I would need to make a follow up appointment. When I arrived to pick up my car, I specifically indicated that I brought the car in for the VSC concern!! Only at that time did they mention that “oh, that was already completed”. It wasn’t itemized on the invoice and rather service consultant said it was on THEIR records??? I never received a hard copy for my records! Poor! More

My service experience with Jim W. , Aaron and Louis the entire time was exceptional. Great follow through and follow up, great job tag teaming throughout the process and very professio , Aaron and Louis the entire time was exceptional. Great follow through and follow up, great job tag teaming throughout the process and very professional and fun. As a woman buying a car, I didn’t feel I was being treated different or being scammed. It was a great experience and we’ll be back. More

They did a great job making the process as quick as possible. I am still waiting on a answer to a question I asked over a week ago, so hopefully I will get a response soon. possible. I am still waiting on a answer to a question I asked over a week ago, so hopefully I will get a response soon. More

Worst Services received! Not only the extrapolated prices for recommended and upsell services but a security and privacy concern too. Yes, I am getting receipts on my emails Not only the extrapolated prices for recommended and upsell services but a security and privacy concern too. Yes, I am getting receipts on my emails for other customers after I visited here for my car. Not sure what level of privacy is maintained. Not even sure if my receipt would have been delivered to other customers' email addresses too? More