AutoNation Toyota Arapahoe

First time going there for service on my 2021 RAV4 hybrid. Servicemen we're very friendly. I was a little confused though. My salesman told me I needed oil change at 5000 miles, but when I got there w hybrid. Servicemen we're very friendly. I was a little confused though. My salesman told me I needed oil change at 5000 miles, but when I got there was told not til 10,000. So hopefully I'm good for another 5000 miles. They did complete the other maintenance due. Will be returning to this dealership. More

Service department friendly and efficient! I had a potential.battery warrant issue but it turned it wouldn't be covered. They gave me a discount. I had a potential.battery warrant issue but it turned it wouldn't be covered. They gave me a discount. More

Made an appt for headlight fix - they changed fuel pump without my consent due to recall, did not install correctly and gas has been leaking into my 2018 highlander. When I took it back I was told by Blak without my consent due to recall, did not install correctly and gas has been leaking into my 2018 highlander. When I took it back I was told by Blake (worst assistant manager) to deal with the smell and did they want me to put back in old fuel pump. Complete and utter lack of service provided. Now I have to go back for a third time as it is still not corrected and they are unable to get gas smell from my car. It is a complete safety hazard to be driving around. Worst experience by far!!!!! If I could give all zero's I would More

Have been taking my Toyota Venza and Prius to AutoNation for 9 years now. I still take them there even though we have moved about 20 miles away. for 9 years now. I still take them there even though we have moved about 20 miles away. More

Just brought in new truck for first oil change. Great, friendly, some what fast service. Great, friendly, some what fast service. More

I bought new car, although salesman helpful, but dealer's options jack up the selling price options jack up the selling price More

The service team was one the worst I dealt with. I spent $70,000 on Tacoma for them to not perform an alignment on my truck when I took it in to get new tires installed. I drove my truck for about 1 I spent $70,000 on Tacoma for them to not perform an alignment on my truck when I took it in to get new tires installed. I drove my truck for about 10,000 miles before finding out they never preformed an alignment so now I have uneven ware on my $1500 tires. I had to reseat the maintenance light myself and they stripped one of my studs on the front tire and I had to fix it on the side of the road when I got a flat. I prepaid for the maintenance package I spend additional money every time I take it in and I still get treated like a second class citizen or I bought some xxx not a $70,000 truck. They had not preformed the tire rotation on my truck for the 5000 mile maintenance. I don’t know why I prepaid for maintenance if you were not going to perform it. More

I was very pleased with the service I received from the phone call to make the appointment to the actual service. And I appreciate that they alerted me that I needed an alignment. phone call to make the appointment to the actual service. And I appreciate that they alerted me that I needed an alignment. More

Thank you Charlie for phenomenal PERSONAL service and concern for our Venza Lease package. Your concern for OUR satisfaction was over and above our Expectation...having dealt with many auto dealers! concern for our Venza Lease package. Your concern for OUR satisfaction was over and above our Expectation...having dealt with many auto dealers! Your obvious desire to please us and make sure we are completely content in our decisions is obvious...again, we are totally satisfied. More

I purchased a 2011 Prius from AutoNation Toyota Arapahoe in October of 2011. The AutoNation Toyota Arapahoe Service Center is the only place that has ever serviced my vehicle. To date, other than regular in October of 2011. The AutoNation Toyota Arapahoe Service Center is the only place that has ever serviced my vehicle. To date, other than regular maintenance, a radio issue, and things that should be done at maintenance appointments, I have yet to have any major repair needed. I am very happy with the AutoNation Toyota Arapahoe Service Center. More