AutoNation Toyota Arapahoe

The staff were great, however, the A/C odor was not resolved. I was told to run heater for about 5 min. to eliminate the odor. This is an annoyance, especially when I have less than 10,000 miles on thi resolved. I was told to run heater for about 5 min. to eliminate the odor. This is an annoyance, especially when I have less than 10,000 miles on this car. More

Very professional and everything as promised. Buildings very clean and well maintained. Would recommend to anyone. Buildings very clean and well maintained. Would recommend to anyone. More

Work was good and seemingly honest. Friendly people. Communication was not great , called probably 4-5 times plus left a message took al day to get a call back. Friendly people. Communication was not great , called probably 4-5 times plus left a message took al day to get a call back. More

Maintenance, oil change, tire rotation and 10,000 mile check up went well and was completed in a timely fashion. check up went well and was completed in a timely fashion. More

Always prompt and pleasant when speaking with a server the only problem I experience is the server I deal with isn’t very knowledgeable and doesn’t offer much feedback of my concerns of my vehicle or ques the only problem I experience is the server I deal with isn’t very knowledgeable and doesn’t offer much feedback of my concerns of my vehicle or questions I bring up More

Service is always professional and courteous. And so far each time I have went the service team has been very friendly. This makes going to the Toyota dealership pleasant and comfortable. And so far each time I have went the service team has been very friendly. This makes going to the Toyota dealership pleasant and comfortable. More

Dropped my car off for the 30,000 mile service. Mike checked me in. He was friendly and took the time to go over everything with me. My car was ready within the 5 hours promised. Mike checked me in. He was friendly and took the time to go over everything with me. My car was ready within the 5 hours promised. More

No hassle find on a new Toyota Avalon Hybrid. I appreciated the followup cal from Charlie Mullison when I had trouble downloading the app for my phone. I will continue to contact them, especiall I appreciated the followup cal from Charlie Mullison when I had trouble downloading the app for my phone. I will continue to contact them, especially for the "tech support". More

A squirrel got into my car engine and pretty much nibbled on everything it could find. The Service Department at this dealer and my representative there, Jez, were great. Jez kept me informed throughout th on everything it could find. The Service Department at this dealer and my representative there, Jez, were great. Jez kept me informed throughout the repair and explained all the pieces that had to be repaired. They even removed the dead squirrel who died when he nibble on the battery. Best of all, they didn't laugh at me regarding my trials and tribulations with that dang squirrel. My car is running great. I am extremely satisfied with the Service in this dealership and the great people who worked with me. Especially, Jez. More

Car was finished when promised and work (oil change) seems to be done correctly. Service writer was courteous. seems to be done correctly. Service writer was courteous. More