AutoNation Toyota Arapahoe

Toyota of Arapahoe was very friendly and finished my repair in a swift manner. The technician was friendly and professional. repair in a swift manner. The technician was friendly and professional. More

I purchased a 2015 Jeep Compass I saw on AutoNation Toyota's website. Vinny was my initial contact. I went in to look at the Jeep, didn't test drive it. It was pretty much clean and was from Colora Toyota's website. Vinny was my initial contact. I went in to look at the Jeep, didn't test drive it. It was pretty much clean and was from Colorado with Colorado owners; it didn't have any reported accidents. It doesn't have all the 'bells and whistles'. However, I needed a car that is going to be reliable and not too old and not a lot of miles. I'm concerned about the engine, it vibrates when I'm at a stop with the brake on. I called the Arapahoe Service Center and wasn't impressed with the woman (Carly?) who answered. She asked me what kind of car and I told her; she was somewhat surprised that I had purchased a used Jeep. I'm going to look for another Toyota dealership for service that is closer to me and hopefully not surprised that it is not a Toyota and not a new vehicle. David who did help me at the dealership was courteous and professional. BTW: I only received 1 key to the vehicle; I would have preferred 2 keys, there was no Manual or floor mats. David sent me the Manual online. I'm hoping to have a better interaction/relationship with the Service Department that I find closer to me. I'm not sure at this point if I need an Oil Change and everything that comes with the service. Question, what is upfront service pricing? I was under the impression I had service for 14,000 miles. Overall, the dealership was clean and the personnel were pleasant upon entering the facilities. I didn't answer all the questions with bullets as they didn't apply. More

Over the years I have dealt with them, they have done excellent work. I also have appreciated the professional service they have given me. excellent work. I also have appreciated the professional service they have given me. More

Have purchased multiple cars from them and have always received excellent service every time I take it there received excellent service every time I take it there More

Very smooth negotiation and financing. The salesperson took me on multiple test drives on multiple days. Very friendly people and really helped me out with my purchase. Dante and Usman wer The salesperson took me on multiple test drives on multiple days. Very friendly people and really helped me out with my purchase. Dante and Usman were 10 out of 10! More

Toyota Dealers allways uses Toyota brand motor OIL. I paid $110 for Penzoil, very over priced, super dishonest. I used a $25 coupon, was charged for new brake pads not new brake disks at $299 plus $110 I paid $110 for Penzoil, very over priced, super dishonest. I used a $25 coupon, was charged for new brake pads not new brake disks at $299 plus $110 for OIL, total $432. The rep said $25 went toward the taxes, WOW professional LIARS. More

The staff is friendly, knowledgeable and listen to needs. The service department does a great job of explaining what services they did and when / and what your next service will include. The service department does a great job of explaining what services they did and when / and what your next service will include. More

Friendly employees. Efficient service department. Good communication while waiting for the vehicle. Convenient location from my home and office. Really like Toyota Efficient service department. Good communication while waiting for the vehicle. Convenient location from my home and office. Really like Toyota products!! More

There have been times they could’ve taken advantage of a situation for a profit and didn’t. This previous time, my car was squealing when I accelerated. Turns out it was just something in my trunk. They too situation for a profit and didn’t. This previous time, my car was squealing when I accelerated. Turns out it was just something in my trunk. They took care of it, told me about it, and I wasn’t charged for unnecessary work. I truly appreciate this dealership! More

Jonathan in parts department and Alex in service were polite, knowledgeable and very helpful. They answered my questions in a timely manner. The service department programmed my new remote, plus performe polite, knowledgeable and very helpful. They answered my questions in a timely manner. The service department programmed my new remote, plus performed an inspection on my 4runner. More