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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.8
1,808 Reviews

1,808 Reviews of AutoNation Toyota Arapahoe - Service Center

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November 24, 2022

I’ve been using their service Dept for over 12 years. David, Tony, Jez and Bill just a few of the are awesome service advisors. Jim, Henry, Joey, Adam and Craig are just a few of the great techs there. More

by Cmullison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jez
Nov 26, 2022 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 22, 2022

The warranty work experience was overall good. However, its questioning when you make an appointment that it took over 4 hours to check & change one tire pressure sensor. I don't know what is en More

by jillblakeley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken and Elliot (shuttle driver) were great
Nov 24, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

November 22, 2022

Timely service and good customer service. Technology communication method and booking of service appointments. I wish they would give a feedback video of the vehicle condition and whats being More

by Parimal_joshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karyssa
Nov 24, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

November 22, 2022

Did what said you’d do…. friendly, timely, & professional location is convenient, easy in/out More

by Tita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remrmber
Nov 24, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 21, 2022

The team was friendly and efficient. Ken helped me, he listened to my concerns and was able to explain what I was experiencing. Truck was ready in a timely manner and all issues were res More

by Lexi J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 24, 2022 -

AutoNation Toyota Arapahoe responded

Hello Lexi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 21, 2022

Really great service. They suggested few things and they are valid and did good service. They provided shuttle service to drop off and pick up too. Very good service. More

by bandlaraov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 24, 2022 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

November 20, 2022

Said it would take 1. 5 hours. Took 3 hours instead. The custodian threw away my $7.50 Starbucks when I stood up to stretch and walked a couple of feet away from my chair. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 23, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6111 to discuss what we can do to help.

November 20, 2022

Really great service -- as always. This great service is typical of all of my visits to this dealer.! More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Ocasio Rodr
Nov 23, 2022 -

AutoNation Toyota Arapahoe responded

Hello Richard, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Arapahoe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 19, 2022

Was sold as it turns out an incredibly expensive service contract extension when we purchased the vehicle. They notify you to service the vehicle every 5000 miles but service contract only covers service i More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
Nov 23, 2022 -

AutoNation Toyota Arapahoe responded

Hello Rich, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 19, 2022

Super convenient with the shuttle that drops you off and picks you up. Definitely coming back. More

by Anis Mansor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cloie
Nov 23, 2022 -

AutoNation Toyota Arapahoe responded

Hello Anis, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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