AutoNation Toyota Arapahoe - Service Center

Was sold as it turns out an incredibly expensive service contract extension when we purchased the vehicle. They notify you to service the vehicle every 5000 miles but service contract only covers service i contract extension when we purchased the vehicle. They notify you to service the vehicle every 5000 miles but service contract only covers service intervals of 10,000 miles. Last service of oil/filter change, tire rotation and alignment took 4 hours. Alignment of front tires was done to out of specs and was told they had to do that to keep it from pulling? Vehicle only has 28,000 and has already had two alignments per recommendation of dealership service department. More

Super convenient with the shuttle that drops you off and picks you up. Definitely coming back. picks you up. Definitely coming back. More

We have been very happy with the support we received from AutoNation since we purchased our Highlander in 2018. Service is done on a timely basis and the team has always been extremely friendly and informati AutoNation since we purchased our Highlander in 2018. Service is done on a timely basis and the team has always been extremely friendly and informative. We. Have had a great experience with our vehicle and the support we always received. Thank you, More

Service, politeness, thoroughness and comprehensive check out of my vehicle was awesome and very detailed . Technicians job and testing was very done very well, great job all the way around . out of my vehicle was awesome and very detailed . Technicians job and testing was very done very well, great job all the way around . More

Excellent service, I see Bill whenever one of my Toyota’s needs service or repair. He always treats me like a friend not a customer. Doesn’t try to upsell me on things I don’t need and makes sure I’m keepin needs service or repair. He always treats me like a friend not a customer. Doesn’t try to upsell me on things I don’t need and makes sure I’m keeping my vehicles in top shape. I appreciate his professionalism, and will be back. More

It was easy to make an appointment online at short notice. Jason listened to the issues with the car, gave an estimate for the time it would take, and saw that the car was ready on time even with an notice. Jason listened to the issues with the car, gave an estimate for the time it would take, and saw that the car was ready on time even with an unexpected item to address. More

Everyone is friendly and helpful. Keeping me updated on my vehicle and letting me how what need to be done on my next visit. Keeping me updated on my vehicle and letting me how what need to be done on my next visit. More

Very pleased with my latest visit to Auto Nation Toyota. Work was finished on time and final cost was less than the estimate! Plan to make them my dealer. Work was finished on time and final cost was less than the estimate! Plan to make them my dealer. More

The advisor's explanations of what was done was either non-existing or too short/fast. I had to ask questions to get any information. non-existing or too short/fast. I had to ask questions to get any information. More

Did good, basic maintenance work and earlier than promised, but initiated a text conversation and never replied to my text questions or to my voice-mail. Also sent an email with service recommendati promised, but initiated a text conversation and never replied to my text questions or to my voice-mail. Also sent an email with service recommendations but the link didn't work so nothing showed up as recommended. Since no contact we picked up vehicle and after discussing with the CSM it turns out there was a mild need for an alignment that was a missed opportunity. Work to clean these things up, it's the difference between 3 and 5 stars. More