AutoNation Toyota Arapahoe - Service Center

I have been taking my 2016 Highlander to this dealer since I bought the car in March 2016. I have always had great service and will continue to go there. since I bought the car in March 2016. I have always had great service and will continue to go there. More

Quick service. Checked on parts before writing up the work order. Took me into the waiting room and gave me an estimated time of completion. Very courteous. Checked on parts before writing up the work order. Took me into the waiting room and gave me an estimated time of completion. Very courteous. More

Very professional and competent staff and Service. Service advisor Zezariah, was great! Will definitely be returning when next service is due! Service advisor Zezariah, was great! Will definitely be returning when next service is due! More

I am not confident the Technician/mechanic resolved this issue. I am concerned there is a transmission issue, as I hear a sound while driving form 0-30 miles. Just because something does not come up on you issue. I am concerned there is a transmission issue, as I hear a sound while driving form 0-30 miles. Just because something does not come up on your diagnostic test, does not mean all is good. More

The reservation system needs to be updated. We recently booked for new tires over a week out. We get to the dealer and they then tell us they don’t have our tires. This isn’t the first time thi We recently booked for new tires over a week out. We get to the dealer and they then tell us they don’t have our tires. This isn’t the first time this has happened. It’s poor customer service. More

Nicole was absolutely perfect 😀 very skillful and attentive. When I had questions, she was available with the answers. attentive. When I had questions, she was available with the answers. More

50k mile service. Easy to schedule on line. When arrived, service writer confirmed what would be done. Service was completed within 3 minutes of promised time. No he Easy to schedule on line. When arrived, service writer confirmed what would be done. Service was completed within 3 minutes of promised time. No heavy selling of service or items not needed. More

Jeremy was attentive and quick to serve me as I walked in early in the morning. He kept me up to date and the overall experience was as painless as possible. early in the morning. He kept me up to date and the overall experience was as painless as possible. More

Outstanding service and kept in touch with me the entire time. I will definitely return time. I will definitely return More

They are always kind and courteous. The only draw back is they needed my car for an additional 2 hours to look at a plastic side panel that pulled away from the door. I’m sure they were The only draw back is they needed my car for an additional 2 hours to look at a plastic side panel that pulled away from the door. I’m sure they were busy but o feel like someone could have taken a look to determine the actual time it would have taken to adjust it to save me a trip. Instead my other mechanic did it in less than 20 at no charge. But again, they treated me nicely More