AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,766 Reviews of AutoNation Toyota Arapahoe - Service Center
As usual, great service - I purchased the maintenance package for oil changes, etc. One issue yesterday, after the tire rotation, the tire pressure light came on and would not go off (I realize this happ package for oil changes, etc. One issue yesterday, after the tire rotation, the tire pressure light came on and would not go off (I realize this happens sometimes when the temperature drops, but it was fine on the drive over). Anyway I will return today to check tire pressure. Also, a warning light was removed - the light indicating that headlights are on. And after that, all of my preset settings were gone. I'll address this when I get the tire pressure checked. More
Terrible service. Took almost 2 full hours for a scheduled oil change. SCHEDULED. There is absolutely no acceptable reason that a scheduled appointment for a simple oi Took almost 2 full hours for a scheduled oil change. SCHEDULED. There is absolutely no acceptable reason that a scheduled appointment for a simple oil change and nothing more should take two hours. To make matters worse after about an hour and half I went back to ask how much longer. ( she had originally told me an hour and 15 minutes expected) I thought I saw my van parked out and done but didn't want to jump to conclusions. When we finally checked out later that was exactly where my van was parked. It seemed like the girl who checked me in and out was too busy socializing and playing on the computer to do her job. Who knows how long the van was actually done. But waiting nearly two hours with even the best of 2 year olds in tow is an unacceptably long amount of time when you go in to a scheduled appointment. Would not recommend using them for an oil change unless you don't value your time and have hours to waste. Did not seem like the client was valued or respected. And at the end she tried to say it was because of the volume of cars all arriving at once. But they SCHEDULE appointments. So someone scheduled that many cars to arrive at once. And saying it is luck on when you come? Seriously??? They really need to reevaluate the flow of their cars through their service department because things are not flowing smoothly. Someone is clearly not good at organization and flow and there is no acceptable reason for a basic oil change to take nearly two hours. I'd like to also point out I didn't find the time estimate of an hour and 15 to be appropriate either because it was a scheduled appointment for a basic service that probably shouldn't take more than 15 min. I would have been ok understanding half an hour. More than an hour? Why?! More
It was the best services that I got with affordable amount which I didn’t expect thank so much AutoNation Toyota Arapahoe I will always bring my Toyota RAV4 for oil change and other maintenance issues amount which I didn’t expect thank so much AutoNation Toyota Arapahoe I will always bring my Toyota RAV4 for oil change and other maintenance issues . Gatluak Machar More
My appointment was made on site. They were friendly, professional, and speedy. The services needed were explained and quickly performed. Autonation has serviced my cars for over They were friendly, professional, and speedy. The services needed were explained and quickly performed. Autonation has serviced my cars for over 15 years. I highly recommend this wonderful staff. More
Everyone is always very kind and helpful. Super fast and great service as always! The waiting area is also nice and spacious, very comfortable. Super fast and great service as always! The waiting area is also nice and spacious, very comfortable. More