AutoNation Toyota Arapahoe - Service Center

I work with Bill Grubb in the service department. He is excellent at always remembering my name and who I am and only telling me what I need for my car and not over selling me. I appreciate him and t He is excellent at always remembering my name and who I am and only telling me what I need for my car and not over selling me. I appreciate him and the Autonation dealership. The actual work done by the dealership has always been excellent. More

Everyone was very helpful, answered all my concerns, and had my car ready ahead of time. The dealership has a very comfortable area to wait for your car. My service advisor was Cole, and he was excellent. had my car ready ahead of time. The dealership has a very comfortable area to wait for your car. My service advisor was Cole, and he was excellent. More

I had a good sales experience here but haven't been overly impressed with the service for my vehicle. my recent appointment was for a multi point inspection and it took almost 2 hours. they are always overly impressed with the service for my vehicle. my recent appointment was for a multi point inspection and it took almost 2 hours. they are always trying to charge me for additional things when I come even though I bought a service package with my car. More

Service was on time and professional. Service tech (Ken) explained all services and costs thoroughly. Even advised on future maintenance needs. Service tech (Ken) explained all services and costs thoroughly. Even advised on future maintenance needs. More

We got our car back on scheduled time and the staff is friendly. I did not encounter any problem for the service on that day. friendly. I did not encounter any problem for the service on that day. More

Repair 👨‍🔧 was done on quote, on time, very efficient. Service advisor Cole Jensen scores 10/10 in my opinion! Service advisor Cole Jensen scores 10/10 in my opinion! More

I went in for a simple oil change on my 2003 Corolla, which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did no which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did not ask for it and had never gotten it before. My car runs fine on standard motor oil I was charged for 5 quarts, even though my engine takes 3.8 quarts. I was charged for an "add-on" oil additive which I did not ask for ($26). Because of the synthetic oil and the "add-on", the total charge was $110. Ridiculous for a simple oil change. Also, the engine oil was overfilled by 1/2 quart. I don't know if the management has changed, but I've never had problems like this in the past. More

Great customer service. wait was minimal for 15,000 mile checkup. will return as needed wait was minimal for 15,000 mile checkup. will return as needed More

Always love the customer relations when taking my car in for maintenance. Services is top notch. for maintenance. Services is top notch. More

NicholeRodriquest was the most intellect knowledgeable and information on my situation with my 2011 Highlander.she will own the place soon!!!! What a gem!!! and information on my situation with my 2011 Highlander.she will own the place soon!!!! What a gem!!! More