AutoNation Toyota Arapahoe - Service Center

We got our car back on scheduled time and the staff is friendly. I did not encounter any problem for the service on that day. friendly. I did not encounter any problem for the service on that day. More

Repair 👨‍🔧 was done on quote, on time, very efficient. Service advisor Cole Jensen scores 10/10 in my opinion! Service advisor Cole Jensen scores 10/10 in my opinion! More

I went in for a simple oil change on my 2003 Corolla, which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did no which I had done a few times in the last several years without a problem. Here are my complaints: They used synthetic oil, even though I did not ask for it and had never gotten it before. My car runs fine on standard motor oil I was charged for 5 quarts, even though my engine takes 3.8 quarts. I was charged for an "add-on" oil additive which I did not ask for ($26). Because of the synthetic oil and the "add-on", the total charge was $110. Ridiculous for a simple oil change. Also, the engine oil was overfilled by 1/2 quart. I don't know if the management has changed, but I've never had problems like this in the past. More

Always love the customer relations when taking my car in for maintenance. Services is top notch. for maintenance. Services is top notch. More

NicholeRodriquest was the most intellect knowledgeable and information on my situation with my 2011 Highlander.she will own the place soon!!!! What a gem!!! and information on my situation with my 2011 Highlander.she will own the place soon!!!! What a gem!!! More

Great customer service. wait was minimal for 15,000 mile checkup. will return as needed wait was minimal for 15,000 mile checkup. will return as needed More

I have used this dealership for services for multiple fleet cars and my personal Highlander throughout the years without many major issues. However, my fleet car needed some recent major repairs and the fleet cars and my personal Highlander throughout the years without many major issues. However, my fleet car needed some recent major repairs and the part was unavailable for a period of time. However, once the part came in, the repairs were not started immediately. I was told the part came in on Monday and I feel like repairs should have started that day given my car had been at the dealership for over a month. I cannot confirm but I feel like repairs weren't started until Wed or possibly Thu. I had told the dealership the week before the part was expected that I needed the car by Wed. They did not complete the repair until Saturday. I was very disappointed. Then, when I picked up the vehicle it was covered in dust/dirt from being there so long and had not been washed. I also felt I had issues getting updates as it went along and only got an update when it was completed. The Toyota dealership on South Broadway had a tech that previously worked on my car and would send me messages via text with all kinds of updates. More

Blake was patient, knowledgeable and througho. He took the time with me on the phone to explain what all is included in the 60,000 Mile Service and went a step further and E-Mailed me the copy of He took the time with me on the phone to explain what all is included in the 60,000 Mile Service and went a step further and E-Mailed me the copy of the 60,000 MILE Service Schedule, much appreciated! Also, had him correct the odometer miles Toyota showed to what my vehicle's mileage was as of that day, so that my notifications for service would be accurate going forward. More

Excellent friendly service. Check in was easy and my car was ready when they said it would be. Check in was easy and my car was ready when they said it would be. More

If you need service, ask for Nicole! She’ll get you taken care of and is great to work with! She’ll get you taken care of and is great to work with! More