AutoNation Toyota Arapahoe - Service Center

I am not confident the Technician/mechanic resolved this issue. I am concerned there is a transmission issue, as I hear a sound while driving form 0-30 miles. Just because something does not come up on you issue. I am concerned there is a transmission issue, as I hear a sound while driving form 0-30 miles. Just because something does not come up on your diagnostic test, does not mean all is good. More

The reservation system needs to be updated. We recently booked for new tires over a week out. We get to the dealer and they then tell us they don’t have our tires. This isn’t the first time thi We recently booked for new tires over a week out. We get to the dealer and they then tell us they don’t have our tires. This isn’t the first time this has happened. It’s poor customer service. More

50k mile service. Easy to schedule on line. When arrived, service writer confirmed what would be done. Service was completed within 3 minutes of promised time. No he Easy to schedule on line. When arrived, service writer confirmed what would be done. Service was completed within 3 minutes of promised time. No heavy selling of service or items not needed. More

Nicole was absolutely perfect 😀 very skillful and attentive. When I had questions, she was available with the answers. attentive. When I had questions, she was available with the answers. More

Jeremy was attentive and quick to serve me as I walked in early in the morning. He kept me up to date and the overall experience was as painless as possible. early in the morning. He kept me up to date and the overall experience was as painless as possible. More

Outstanding service and kept in touch with me the entire time. I will definitely return time. I will definitely return More

They are always kind and courteous. The only draw back is they needed my car for an additional 2 hours to look at a plastic side panel that pulled away from the door. I’m sure they were The only draw back is they needed my car for an additional 2 hours to look at a plastic side panel that pulled away from the door. I’m sure they were busy but o feel like someone could have taken a look to determine the actual time it would have taken to adjust it to save me a trip. Instead my other mechanic did it in less than 20 at no charge. But again, they treated me nicely More

Jez did a great job servicing my vehicle! I really did need new tires; thank you for keeping us safe! I really did need new tires; thank you for keeping us safe! More

I received a phone call that my car was ready to be picked up. When I arrived, the car was brought quickly. We got in and my husband asked if I had requested help to set the seat adustments. Since I f picked up. When I arrived, the car was brought quickly. We got in and my husband asked if I had requested help to set the seat adustments. Since I forgot, I flagged a guy and he came right over. Issue: when the car turned off, then on, the seat would return to something similar to my settings. Often I valet the car and move the seat because I am short. Then when I get in and push the 1 button, nothing happens. Two service guys helped initially, then Bill, my contact, came and tried using the video on his phone. He found someone else and he tried to set the settings. While this person was working, Bill left. He then came back w/another service employee who kept moving the seats in all directions. After several complete seat movements, he finally got the settings button to hold. Sorry I do not know the names of all the people who helped but Bill probably does. THANK YOU to Bill & crew for persevering until the settings worked!!! It probably took 45 min to an hour of extra effort. More

Knowledgeable and got everything done that was asked. I will definitely recommend them to other people. I will definitely recommend them to other people. More