AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,784 Reviews of AutoNation Toyota Arapahoe - Service Center
I have never been able to get an oil change in less than two hours I have had an appointment every time and it doesn’t seem to matter. Honestly if it’s going to take that long at least wash my car two hours I have had an appointment every time and it doesn’t seem to matter. Honestly if it’s going to take that long at least wash my car More
Excellent service. Truck was making a creaking noise from underneath and asked service writer to have looked at. Tech identified the issue was from mistake made during Truck was making a creaking noise from underneath and asked service writer to have looked at. Tech identified the issue was from mistake made during a prior visit and repaired it at no charge. Appreciated them owning up to the issue and correcting. More
Nicole was an amazing service rep. The service waiting area was the worst for a Toyota dealership i have ever used. No free water, soda, or snacks. The complimentary coffee was used mo The service waiting area was the worst for a Toyota dealership i have ever used. No free water, soda, or snacks. The complimentary coffee was used more by employees than customers. I didn’t know Toyota allowed caffès in their waiting areas either. It was used more by employees during lunch than customers as well. The locks on the coolers made it feel like a gettho. The lack of amenities was very off putting and. I will find a new dealership for future service. More
We have used this location in the past for previous Toyotas we have owned and the service is always good. My only issue is that when it comes to the service entrance - there isn't really a " waiting" a Toyotas we have owned and the service is always good. My only issue is that when it comes to the service entrance - there isn't really a " waiting" area. You have to go inside and when you go to pick up your car, again, no real direction. I went in to pick up my car and no one greeted me or asked if they could help me. I finally just stood behind another customer who was being helped at one of the desks and waited there. There were a handful of techs that I saw and while they could have very well been busy, no one stopped to ask or say a word to me. Just odd to me... More
I worked with Ken Elwell. He had my car ready on time and explained all the work that was performed. He was very knowledgeable and friendly. He had my car ready on time and explained all the work that was performed. He was very knowledgeable and friendly. More