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AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,779 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,779 Reviews of AutoNation Toyota Arapahoe - Service Center
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September 15, 2022
Service Advisor Nicole was knowledgeable about my Highlander, helpful about selecting only what I needed for this service and my next, plus kept me informed during the service. The service technician Highlander, helpful about selecting only what I needed for this service and my next, plus kept me informed during the service. The service technician was through and competent. More
by Bill
Employees Worked With
Nicole Ocasio Rodr
September 14, 2022
The only good thing I have to say about it is they got me in the same day with a push. I was lied to when I bought the vehicle told that it had been completely inspected and everything that the oil had been in the same day with a push. I was lied to when I bought the vehicle told that it had been completely inspected and everything that the oil had been changed but that the deal was not reset is why it showed 20% oil life remaining which was a lie all of it was a lie. I have replaced the battery with less than 1000 miles put on it I push them to get it in and change the oil because I noticed all of the fluids were low when the battery was changed at AutoZone. After I sit there for over an hour with zero communication and I go to pick up the truck after a text came through I was notified that they couldn't even top off any of the fluids all they could do was change the oil . I was told that I would have to take it to a Chevy dealership that the power steering fluid was dirty the radiator fluid cannot even be seen in the overflow and they did not carry that brand that it needs did they did not know what brand any of the other fluids needed and they suggested I have everything flushed at a Chevy dealership. When I bought the $4000 service plan I was told not to take it anywhere else. I have no idea what shape the brakes are in since I was lied to about everything else and I had told them that it needed to be bled because I have to pump the brakes to use them I was assured that they were fine and have been inspected now I doubt that More
by rita12012
Employees Worked With
michael who was fired was sales. hira khan is great (noone else) one unknown man that offered assistance w paper tag in drive way
September 13, 2022
Everyone is courteous and very customer-focused—-ESPECIALLY Bill Grubb! Friendly, considerate, courteous, and goes out of his way to provide an exceptionally high level of customer customer-focused—-ESPECIALLY Bill Grubb! Friendly, considerate, courteous, and goes out of his way to provide an exceptionally high level of customer service! More
by mcwinterhawk
Employees Worked With
Bill Grubb
September 11, 2022
great customer service. Everyone is friendly and helpful to assist. I bought my vehicle from this dealership in 2013 and have no regrets…always bring the car here for regular Everyone is friendly and helpful to assist. I bought my vehicle from this dealership in 2013 and have no regrets…always bring the car here for regular service. More
by John
Employees Worked With
Sorry forgot his name
September 11, 2022
Everyone I had contact with were professional, knowledgeable and considerate. It was a good experience and I feel totally confident that my car is properly checked out, and safe for me and my fami knowledgeable and considerate. It was a good experience and I feel totally confident that my car is properly checked out, and safe for me and my family to travel in. They are my “GO TO” Auto company. More
by rosemariehodge
Employees Worked With
Chaz, Service person.
September 10, 2022
Until I discovered Bill at Autonation Toyota on Arapahoe, I have always had a distrust of car dealers and mechanics. Bill has serviced our cars for over 10 years and is excellent. He is trustworthy and eve I have always had a distrust of car dealers and mechanics. Bill has serviced our cars for over 10 years and is excellent. He is trustworthy and even tells me when NOT to replace something because it is still in good condition. More
by ctovani
Employees Worked With
Bill
September 09, 2022
I took my RAV4 to AutoNation Toyota Arapahoe for 5,000 miles service. I had a good experience. I drove the car into the garage and the service manager was right by my car. He checked me in, He ask me if I miles service. I had a good experience. I drove the car into the garage and the service manager was right by my car. He checked me in, He ask me if I have any concerns, I ask him to check the brakes. An hour later I received a text that the car is ready. The service manager reviewed with me all they did on the car. He was professional and very nice to work with. More
by Beny4
Employees Worked With
Travis Rodrigues
