AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,771 Reviews of AutoNation Toyota Arapahoe - Service Center
I had paint work done in their buddy shop. The first attempt was not satisfactory. The buddy shop manager arranged to complete the work at no cost to me and provide a rental car. The paint wor The first attempt was not satisfactory. The buddy shop manager arranged to complete the work at no cost to me and provide a rental car. The paint work was good. Unfortunately, solvent was dripped into the headlights which caused deformation of the lens surfaces and discoloration due to paint pigment mixing into the plastic lens coverings. I admire the effort to fix the first issue but I am disappointed this issue wasn’t discovered before my car was returned to me. More
You always take care of me, whatever my issue is. Jez is always friendly and knowledgeable about my 4Runner. Keep up the good work and excellent service. Jez is always friendly and knowledgeable about my 4Runner. Keep up the good work and excellent service. More
Disappointed that dealer set up an appointment for 1-1/2 hours and when I got there was told over $1000 of optional service was necessary and the visit would take much of a day (I had planned to wait at the hours and when I got there was told over $1000 of optional service was necessary and the visit would take much of a day (I had planned to wait at the dealer and was not able to stay all day). More
I liked my service agent Jason. Super nice and great guy! I was doing the 25,000 mile toyota care check-up and waiting for the check-up. It was around 1.5 hours. I think given they Super nice and great guy! I was doing the 25,000 mile toyota care check-up and waiting for the check-up. It was around 1.5 hours. I think given they were not doing an oil change that it should have been about 30 minutes. As I drove off the lot, and down the road my car started making a loud alert noise. I had to pull over and call them. Apparently the check-up people did not shut my hood properly. So I did that and all was fine. More
I tried to buy a truck from Auto Nation and their process was hard, not friendly, and seemed like they did not care about selling an auto. I ended up buying a truck from another Toyota dealer and now for my was hard, not friendly, and seemed like they did not care about selling an auto. I ended up buying a truck from another Toyota dealer and now for my 10K check up and oil change, i took to Auto Nation since they are closer to me than the purchase dealer. The appointment took a while to make, but I understood everyone is busy nowadays. Auto Nation offers car wash and when I got the car back, the car was not cleaned although the service person said it was done. This is in inline of what Auto Nation has been over the last couple of years, service is not their thing! More
When I called and explained the situation the receptionist was so kind and helpful and let me know what I needed to do. Dropped the car off that night and called when they opened to do over the receptionist was so kind and helpful and let me know what I needed to do. Dropped the car off that night and called when they opened to do over the problem. Very responsive and got my car that afternoon. Thank you so much! More
Was greeted quickly and informed of the services they would be preforming on my car. Car was returned after 15,000 mile maintenance very quickly. would be preforming on my car. Car was returned after 15,000 mile maintenance very quickly. More