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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,761 Reviews

1,761 Reviews of AutoNation Toyota Arapahoe - Service Center

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July 30, 2022

Had so level of difficulty in communicating with the Service Advisor to find out the status of my car's repair. Although we experienced an sudden engine cutoff while driving and subsequent restart for n More

by carlh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

July 29, 2022

They are always on time to check your car in for service and they complete the service in the time they tell you. And it is always done right. I trust them to take care of my 2,Toyotas. Have done so for t More

by FJ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon, Hunter, Ron
Aug 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 29, 2022

Always able to get a car service appt. promptly; very convenient. Excellent service that we trust and value. Good job ❗ More

by bskoldjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 29, 2022

Dealership and sales are professional. The service department needs work. I would not refer anyone to the service department. More

by Jimmie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names.
Aug 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you very much for sharing these comments. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6111 -- we hope to hear from you soon.

July 29, 2022

I would recommend the dealership but for the past few years the service department has provided really poor customer service - This is a reoccurring theme but they told me it would take two hours for an More

by Osouthall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cloaked Crane,Alec Svenson
Aug 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

July 29, 2022

I purchased my Highlander from this dealer. Additionally, I always get my service there. Jim Wampole does my service and he is an excellent/honest mechanic. You are very fortunate to have Jim More

by Mlfcolorado
Recommend Dealer
Yes
Employees Worked With
Jim Wampole
Aug 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

Jeremy in the service department was outstanding. My first experience with this dealership and all was excellent from the moment I arrived. Prices weee very reasonable too. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 01, 2022 -

AutoNation Toyota Arapahoe responded

Hi George, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2022

Very nice people. They were quick and efficient and made the process very easy. Recommend them highly. More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 01, 2022 -

AutoNation Toyota Arapahoe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Arapahoe and we hope to be of service again in the future.

July 27, 2022

Clean, fast, and every one cares about you. It was all around truly wonder ful More

by Negritaocasiorodri72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 30, 2022 -

AutoNation Toyota Arapahoe responded

Hello there! We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

July 26, 2022

I should know better than to take my car to a Toyota Dealership. I had a couple quotes to get my lock fixed from 2 other places which was around $200 or less then I had to pay for a diagnostic of $50 a More

by wrightc53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter
Jul 30, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jul 31, 2022 -

wrightc53 responded

I will call the number above on Monday

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