AutoNation Toyota Arapahoe - Service Center

Hunter was very communicative, I mentioned something else that I wanted checked and he'd taken care of it when I mentioned it a second time. I really appreciated that. that I wanted checked and he'd taken care of it when I mentioned it a second time. I really appreciated that. More

Employees excel in customer service and satisfaction. They are experts who show that they care about their work. They encourage a confidence and trust. Great job! They are experts who show that they care about their work. They encourage a confidence and trust. Great job! More

The customer service people were very friendly but I asked two or three times about getting a tire leak fixed and it was not. Also, I had a tear in my steering wheel that was twice the size after pick u asked two or three times about getting a tire leak fixed and it was not. Also, I had a tear in my steering wheel that was twice the size after pick up. Other than those two hiccups the experience was pretty good. More

I brought my 2010 Prius in after warning of hybrid system failure. I new this wasn’t going to be good. Luckily the repair was covered under a Toyota TSB, technical service bulletin. The needed parts were failure. I new this wasn’t going to be good. Luckily the repair was covered under a Toyota TSB, technical service bulletin. The needed parts were on back order. But Toyota and our service tech Jeremy took care of us with great communication and a paid rental car for nearly two weeks. The parts came in and work was done promptly. Returning the rental and picking up our Prius went very smoothly. Great service! More

I have purchased several cars from this dealer. Service has always been fast, done well. . Service has always been fast, done well. . More

Great service once you can get an appointment! I had to wait 4 days without using my car. One I got there it was great. The shuttle driver Michael was superb! I had to wait 4 days without using my car. One I got there it was great. The shuttle driver Michael was superb! More

Clean, well organized. Was met when I pulled in. Looked over car and wrote up work order. Made sure I knew what service would be completed and approx how long it would be. Was met when I pulled in. Looked over car and wrote up work order. Made sure I knew what service would be completed and approx how long it would be. Car was finished 30 min before scheduled time. I'll go back. More

Very honest service department! They don’t try to sell you things you don’t need! Highly recommend. They don’t try to sell you things you don’t need! Highly recommend. More

We were impressed with Edward Jones Our concerns with a car we bought there several months ago were addressed fairly and promptly We will be back car we bought there several months ago were addressed fairly and promptly We will be back More

Had so level of difficulty in communicating with the Service Advisor to find out the status of my car's repair. Although we experienced an sudden engine cutoff while driving and subsequent restart for n Service Advisor to find out the status of my car's repair. Although we experienced an sudden engine cutoff while driving and subsequent restart for no discernible reason, the dealer was unable to identify the reason or propose a possible scenario. The vehicle was returned to us with the suggestion that we bring it back if the problem happened again. Scary for my wife. Since no clear mechanical problem could be identified, I would guess that some uncommon combination of events triggered a momentary fail mode in the engine computer that resulted in a complete draining of the battery over night. More