AutoNation Toyota Arapahoe - Service Center

Michael was very professional and told me about specials that were currently going on. Always a pleasure coming here. that were currently going on. Always a pleasure coming here. More

I was a bot nervous when I showed up for my appointment. Several others waiting to be helped. I was met 10 min after my scheduled appointment however what was very pleasing is that my Sequoia was ready exac Several others waiting to be helped. I was met 10 min after my scheduled appointment however what was very pleasing is that my Sequoia was ready exactly at 90 minutes they predicted. Mike was my service advisor, very friendly and professional. Please see pricing rating - I never want to say I am happy with the pricing. :) More

Once I made my appointment, I showed up for the appointment and was able to wait while the service was completed. I appreciate how speedy they were and that I was not talked in to doing more servic appointment and was able to wait while the service was completed. I appreciate how speedy they were and that I was not talked in to doing more service then I needed. More

Service was quick and easy. Everything was taken care of quickly and professionally. The lounge area is comfortable and clean and the free WIFI is great! Everything was taken care of quickly and professionally. The lounge area is comfortable and clean and the free WIFI is great! More

The service I received was both timely and professional. Issues were explained an resolved in a timely manner. Issues were explained an resolved in a timely manner. More

Started and finished service on time. Nice and cordial. No complaints and will definitely be coming back for service. Nice and cordial. No complaints and will definitely be coming back for service. More

Great staff, great service and great service experience. Service tech and staff are always very friendly and very professional. I never think about taking my vehicle anywhere else but to AutoNation Toyota Service tech and staff are always very friendly and very professional. I never think about taking my vehicle anywhere else but to AutoNation Toyota. More

Communication with my Service Writer is always spot on. This is how a Service department should be run. Friendly, professional, and always seem to put my needs first. I work 6 sometimes 7 days a week. I a This is how a Service department should be run. Friendly, professional, and always seem to put my needs first. I work 6 sometimes 7 days a week. I am so appreciative that I get what I need from my Toyota Dealer. More

Service Team was on the job as I entered Bay for my scheduled 80k mile service…An excellent review of issues I wished addressed plus excellent exchange over how well my 2014 Highlander was doing! Appr scheduled 80k mile service…An excellent review of issues I wished addressed plus excellent exchange over how well my 2014 Highlander was doing! Appreciate all the crew at AutoNation in keeping my Toyota in great shape. More

There was a lack of communication about a car rental charges I incurred while my Camry was there for factory recall work. Was told by the service writer the rental would be covered by Toyota. It was not charges I incurred while my Camry was there for factory recall work. Was told by the service writer the rental would be covered by Toyota. It was not completely covered. Tired to find out why car rental charges were not completely covered as promised by the service tech by trying to contact service management for 4 days. They would not return any calls. Left several messages asking for call back, no answer. Finally got in touch with management of the dealer to discuss the problem and worked it out. Total lack of communication with service management that would not return calls to discuss my concerns. Lack of explanation of what Toyota would pay for with the car rental by the service tech. Will no longer be buying my Toyotas from any Autonation dealer. More