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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,761 Reviews

1,761 Reviews of AutoNation Toyota Arapahoe - Service Center

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April 28, 2022

I waited for two and half hours,it was for factory recall on battery,it was a long time. More

by Shihyeejcheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 30, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2022

36k mile service for my RAV4 hybrid was right on time. Easy to book the appointment with David. Couldn’t have gone better. More

by Cudad53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David & Blake
Apr 30, 2022 -

AutoNation Toyota Arapahoe responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

April 28, 2022

Two hours for a 20,000 mile checkup? Had an appointment, was promised 90 minutes and sat around for two hours to get an oil change. No communication from the service department and even More

by Mark from Aurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ayden
May 01, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 28, 2022

I had a pleasure dealing with assistant manager for service. He treated me very fairly and was very upfront and honest about the results of my car service. Very experienced and communicated very well w More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
assistant manager
May 01, 2022 -

AutoNation Toyota Arapahoe responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

April 28, 2022

Excellent service every time I come in. They help you right away and are very understanding. Will absolutely return! More

by Blucier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ledbetter
May 01, 2022 -

AutoNation Toyota Arapahoe responded

Hello Blucier, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2022

They will not change your oil until you hit 10,000 miles. But I will not wait for 10,000 miles. It has been six months and there's only three thousand miles on the vehicle. When I hit 5000 I will take it bac More

by jodaschuetz89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 29, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

April 26, 2022

Bill Grubb has been my Service Advisor for years. He has treated me fairly and has always went above and beyond to ensure that I have complete satisfaction! My years with Autonation has been excellen More

by gnileb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
Apr 29, 2022 -

AutoNation Toyota Arapahoe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2022

Over the years I have dealt with them, they have done excellent work. I also have appreciated the professional service they have given me. More

by rmgibson100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Apr 27, 2022 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 25, 2022

Toyota of Arapahoe was very friendly and finished my repair in a swift manner. The technician was friendly and professional. More

by sargesemperfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
general
Apr 27, 2022 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 25, 2022

I was greeted by a service consultant right away (Travis Rodriguez) and he was so pleasant and efficient. He contacted me, by text, every step of the way. He was truly a great communicator. More

by rlnadler70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Rodriguez
Apr 27, 2022 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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