AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,761 Reviews of AutoNation Toyota Arapahoe - Service Center
Two hours for a 20,000 mile checkup? Had an appointment, was promised 90 minutes and sat around for two hours to get an oil change. No communication from the service department and even Had an appointment, was promised 90 minutes and sat around for two hours to get an oil change. No communication from the service department and even had to go out into the bays to find out what was up. I am going to take it to ANY other Toyota dealership in the future. More
I had a pleasure dealing with assistant manager for service. He treated me very fairly and was very upfront and honest about the results of my car service. Very experienced and communicated very well w service. He treated me very fairly and was very upfront and honest about the results of my car service. Very experienced and communicated very well with me regarding the wait time and what still needs to be done. More
They will not change your oil until you hit 10,000 miles. But I will not wait for 10,000 miles. It has been six months and there's only three thousand miles on the vehicle. When I hit 5000 I will take it bac But I will not wait for 10,000 miles. It has been six months and there's only three thousand miles on the vehicle. When I hit 5000 I will take it back and I will expect them to change the oil I am not going to wait 10,000 miles. If they put me off and then I will have to find a way to report them as well as reporting Toyota More
Bill Grubb has been my Service Advisor for years. He has treated me fairly and has always went above and beyond to ensure that I have complete satisfaction! My years with Autonation has been excellen He has treated me fairly and has always went above and beyond to ensure that I have complete satisfaction! My years with Autonation has been excellent. Primarily due to Bill’s help and communication! More
I was greeted by a service consultant right away (Travis Rodriguez) and he was so pleasant and efficient. He contacted me, by text, every step of the way. He was truly a great communicator. Rodriguez) and he was so pleasant and efficient. He contacted me, by text, every step of the way. He was truly a great communicator. More