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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.8
1,775 Reviews

1,775 Reviews of AutoNation Toyota Arapahoe - Service Center

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May 02, 2022

Attentive courteous nice facility. They said it would be 80 minutes and it was 105 minutes was not cool. More

by gbrat10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 05, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 29, 2022

Service dept very helpful. Jez was extremely helpful, friendly and professional. A great rep for Auto Nation. More

by MOI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jez
May 01, 2022 -

AutoNation Toyota Arapahoe responded

Hi Moi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 29, 2022

My top choice for Denver Toyota dealerships. They gave Excellent service, provide open communication, A+ dealership! More

by Michael Block
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane
May 03, 2022 -

AutoNation Toyota Arapahoe responded

Hello Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2022

No issue. Everything was taken care of. It was very timely. I would recommend Auto Nation. More

by sarahneylon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
May 03, 2022 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Arapahoe and we hope to be of service again in the future.

April 28, 2022

I waited for two and half hours,it was for factory recall on battery,it was a long time. More

by Shihyeejcheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 30, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 28, 2022

I had a pleasure dealing with assistant manager for service. He treated me very fairly and was very upfront and honest about the results of my car service. Very experienced and communicated very well w More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
assistant manager
May 01, 2022 -

AutoNation Toyota Arapahoe responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

April 28, 2022

Excellent service every time I come in. They help you right away and are very understanding. Will absolutely return! More

by Blucier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ledbetter
May 01, 2022 -

AutoNation Toyota Arapahoe responded

Hello Blucier, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2022

36k mile service for my RAV4 hybrid was right on time. Easy to book the appointment with David. Couldn’t have gone better. More

by Cudad53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David & Blake
Apr 30, 2022 -

AutoNation Toyota Arapahoe responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

April 28, 2022

Two hours for a 20,000 mile checkup? Had an appointment, was promised 90 minutes and sat around for two hours to get an oil change. No communication from the service department and even More

by Mark from Aurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ayden
May 01, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 27, 2022

They will not change your oil until you hit 10,000 miles. But I will not wait for 10,000 miles. It has been six months and there's only three thousand miles on the vehicle. When I hit 5000 I will take it bac More

by jodaschuetz89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 29, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

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