AutoNation Toyota Arapahoe - Service Center

Our service rep Jaz has been the main reason we keep coming back to Auto Nation for our vehicle service. He has never failed to explain everything that has to be\ done to our vehicles. We really appre coming back to Auto Nation for our vehicle service. He has never failed to explain everything that has to be\ done to our vehicles. We really appreciate his expertise. More

105 minutes is too long for an oil change and check up with an appointment. with an appointment. More

As soon as we arrived Bill Grubb greeted us and made us feel welcome. We went over what needed to be done and what I wanted done. He explained the cost involved and about how long it would take. My wife dr feel welcome. We went over what needed to be done and what I wanted done. He explained the cost involved and about how long it would take. My wife dropped me off to wait for the car and Bill gave me updates as we went along. The car was returned to me in good shape and clean. We bought the car here eight years ago and have come to expect good service whenever we return for service. More

Jeremy was a great communicator and did not do a hard sales pitch. Just explained and described options. Nice young man. sales pitch. Just explained and described options. Nice young man. More

My service rep, David, was very kind and worked me in. We used the van service which was very helpful and the driver was great. I am always satisfied when I use my dealer for my Rav4 Hybrid. We used the van service which was very helpful and the driver was great. I am always satisfied when I use my dealer for my Rav4 Hybrid. More

The 25,000 mile service went quick, the wait was minimal. Service tech was friendly and answered all my questions and concerns. I would have liked the car put through their on site car wash but that was not Service tech was friendly and answered all my questions and concerns. I would have liked the car put through their on site car wash but that was not the case. It made me wonder if the interior was sanitized at all before returning the vehicle to me as Covid is still a concern. Overall I was pleased with the service experience. More

I’ve always had good experiences at the dealership for service. I’m starting to question the $121.00 oil change. Seems very pricey for a basic oil change. Then they wanted to charge $91 for a tire rotatio service. I’m starting to question the $121.00 oil change. Seems very pricey for a basic oil change. Then they wanted to charge $91 for a tire rotation when I can get a rotation and balance from Discount Tire for free. I think they are over reaching with the fees. More

Great service, friendly people. We have 2 Toyotas and always get the best service here. We have 2 Toyotas and always get the best service here. More

They damaged one of my wheels. Can’t get anyone to contact me about it. I have left multiple messages for the service manager and the one time someone actually answered the phone t Can’t get anyone to contact me about it. I have left multiple messages for the service manager and the one time someone actually answered the phone they were going to have another person working in service contact me. Still haven’t heard anything it been 2 days. Kind of ridiculous. Extremely upset that I haven’t even been contacted to get this resolved. More

Bill Grub always takes good care of me talking about what we should and doing it al lin timely manner we should and doing it al lin timely manner More