AutoNation Toyota Arapahoe - Service Center

Good explanations on what has to be done. I've dealt with Jon, Blake, and many others; all are friendly and informative. Thanks. I've dealt with Jon, Blake, and many others; all are friendly and informative. Thanks. More

Great customer service, they always listen to my concerns and tell me my options. They call before doing any service and explain what’s going on and how much it will cost. No pressure! and tell me my options. They call before doing any service and explain what’s going on and how much it will cost. No pressure! More

Very responsive and timely. the service associate was thorough and courteous. Once again I am totally satisfied the service associate was thorough and courteous. Once again I am totally satisfied More

Great service attention to your needs. The waiting time is not bad at all. Easy and accurate diagnostic. The waiting time is not bad at all. Easy and accurate diagnostic. More

I was dealing with dealership for long time many years I’ve no problem People are okay average decent They are knowledgeable N But sometimes they need some patience to explain more to the client an I’ve no problem People are okay average decent They are knowledgeable N But sometimes they need some patience to explain more to the client and show more care More

I took the vehicle in on a recall, but asked that the service department help remove the gas cap attachment (the little plastic thingy that connected the gas cap to the inside of the gas door) without cu service department help remove the gas cap attachment (the little plastic thingy that connected the gas cap to the inside of the gas door) without cutting it so I could replace the stock gas cap with one that locks. Blake received my vehicle, and made notes on the service sheet to have the above done; however, upon returning to collect my vehicle, Blake was on lunch, my vehicle was parked outside, and the gas cap connector is still connected to the gas door. My car had been there for more than 3 hours, but apparently the notes Blake had written down weren't paid any attention to or made known to the people who did the actual service work. More

First time going there for service on my 2021 RAV4 hybrid. Servicemen we're very friendly. I was a little confused though. My salesman told me I needed oil change at 5000 miles, but when I got there w hybrid. Servicemen we're very friendly. I was a little confused though. My salesman told me I needed oil change at 5000 miles, but when I got there was told not til 10,000. So hopefully I'm good for another 5000 miles. They did complete the other maintenance due. Will be returning to this dealership. More

Service department friendly and efficient! I had a potential.battery warrant issue but it turned it wouldn't be covered. They gave me a discount. I had a potential.battery warrant issue but it turned it wouldn't be covered. They gave me a discount. More

Made an appt for headlight fix - they changed fuel pump without my consent due to recall, did not install correctly and gas has been leaking into my 2018 highlander. When I took it back I was told by Blak without my consent due to recall, did not install correctly and gas has been leaking into my 2018 highlander. When I took it back I was told by Blake (worst assistant manager) to deal with the smell and did they want me to put back in old fuel pump. Complete and utter lack of service provided. Now I have to go back for a third time as it is still not corrected and they are unable to get gas smell from my car. It is a complete safety hazard to be driving around. Worst experience by far!!!!! If I could give all zero's I would More

Just brought in new truck for first oil change. Great, friendly, some what fast service. Great, friendly, some what fast service. More