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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.8
1,776 Reviews

1,776 Reviews of AutoNation Toyota Arapahoe - Service Center

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March 31, 2022

The 25,000 mile service went quick, the wait was minimal. Service tech was friendly and answered all my questions and concerns. I would have liked the car put through their on site car wash but that was not More

by Bphannig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ledbetter
Apr 05, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2022

I’ve always had good experiences at the dealership for service. I’m starting to question the $121.00 oil change. Seems very pricey for a basic oil change. Then they wanted to charge $91 for a tire rotatio More

by Ny2az2co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 03, 2022 -

AutoNation Toyota Arapahoe responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (303) 578-6111.

March 30, 2022

Great service, friendly people. We have 2 Toyotas and always get the best service here. More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
Apr 03, 2022 -

AutoNation Toyota Arapahoe responded

Hi Anne, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2022

They damaged one of my wheels. Can’t get anyone to contact me about it. I have left multiple messages for the service manager and the one time someone actually answered the phone t More

by hannah.martin14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hunter
Apr 03, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 30, 2022

Bill Grub always takes good care of me talking about what we should and doing it al lin timely manner More

by mjr.fish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
bill grub
Apr 04, 2022 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 30, 2022

I got a lift, installed new wheels, tires, side brackets, bumpers, flacker flares, and front bumper lights, and the team at Toyota made a fantastic job on my Tacoma. Led by Jonathan Shaw the service team di More

by Guillermo Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tacoma, TRD, Sport
Apr 05, 2022 -

AutoNation Toyota Arapahoe responded

Hi Guillermo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

Good customer service, easy to work with adviser, quick turnaround. Unfortunately every time I bring the car for service door handles, steering wheel, floor mats and door steps are left with grease marks. More

by kononovdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure on the name of my service advisor
Mar 31, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 28, 2022

As always the services is excellent. While the 90k service on my 2010 Tundra took longer than I anticipated, I appreciate the work that was being done. More

by dennis.jaramillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sittner
Apr 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

This dealership is always honest and always performs great service. Would recommend to anyone with a Toyota. More

by jmmart5588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Arapahoe. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

With the exception of the " Overpriced Oil Change service" , I feel great confidence in this dealership. Responsive, and willing to add a bit of help when needed. Thank you. More

by llomisondr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Rodriguez
Apr 02, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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