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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,761 Reviews

1,761 Reviews of AutoNation Toyota Arapahoe - Service Center

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March 16, 2022

my 2020 Rav4 15K service took 2-hours to complete, agent advised me it will be 1 to 1.5 hours only More

by rm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
cant rememberhisname
Mar 19, 2022 -

AutoNation Toyota Arapahoe responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

March 16, 2022

Blake and the service team lived up to my expectations. They did a great job! More

by kdragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Mar 19, 2022 -

AutoNation Toyota Arapahoe responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 14, 2022

From the salesperson to the service department, everyone is very professional, on time and and extremely communicative. Highly recommend working with Autonation, as I would again also. More

by Wells.Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 15, 2022 -

AutoNation Toyota Arapahoe responded

Hello Wells, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 14, 2022

My partner and I just took our new 4Runner in for it's first service that was included in the ToyotaCare package. Everyone we worked with was professional and efficient. The process took about an hour and More

by NSandoval
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
Mar 15, 2022 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 14, 2022

Mr. David Bantock Was excellent getting my car serviced and answer all of my questions and concerns on my car was ready Within the time David said. Within the time David said. This is the only place I More

by hawkinscliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. David Bantock
Mar 15, 2022 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2022

I've actually been taking my car here for years, well over a decade, and it's usually a great experience. But this time it went really bad. The tech somehow backed my car up with the door open, the door More

by bgwinter1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 14, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Arapahoe take our reviews very seriously. If you'd like, please contact our General Manager at (303) 578-6111. We'd appreciate the chance to make your experience a positive one.

March 13, 2022

They give excellent service and Vanessa is a wonderful advisor. The waiting room is nice. More

by gski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
Mar 14, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 12, 2022

Had my Scion tC 55,000 service sone yesterday. Michael was so helpful; and kept me informed about my service. My battery was on "0". Replaced for me. Got me out in record time. Thank you Mich More

by denise33132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 13, 2022 -

AutoNation Toyota Arapahoe responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 11, 2022

10 K service, oil change, rotate tires and check tire pressure, check fluid levels, too. More

by nelsonj1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
3 different service reps
Mar 12, 2022 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to leave us feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 11, 2022

My service rep (Bill Grubb) is a great guy. He always works with me and fits me in around my schedule. I use the shuttle service when servicing my car and it is a great convenience that Autonat More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grubb
Mar 12, 2022 -

AutoNation Toyota Arapahoe responded

Hi Susan, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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