AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,776 Reviews of AutoNation Toyota Arapahoe - Service Center
I've actually been taking my car here for years, well over a decade, and it's usually a great experience. But this time it went really bad. The tech somehow backed my car up with the door open, the door over a decade, and it's usually a great experience. But this time it went really bad. The tech somehow backed my car up with the door open, the door caught on something and it bent backwards and wouldn't close. So they said they would take it to their body shop and fix it. They got me a rental from Enterprise which was the same make and model, and that was fine. But then it took two months for them to actually get my car fixed. They decided to replace the door entirely. The communication through all of this was spotty and frustrating. I eventually got my car back, but now the new door has a lot of wind noise because the small rectangular window is loose. It's just too much of a hassle to take it back and ask them to fix it right so I drive with the added noise now. I will keep going here because mostly it's been a good experience, but this time it did not go well at all. They will have to earn back my trust I think. More
Had my Scion tC 55,000 service sone yesterday. Michael was so helpful; and kept me informed about my service. My battery was on "0". Replaced for me. Got me out in record time. Thank you Mich Michael was so helpful; and kept me informed about my service. My battery was on "0". Replaced for me. Got me out in record time. Thank you Michael. More
My service rep (Bill Grubb) is a great guy. He always works with me and fits me in around my schedule. I use the shuttle service when servicing my car and it is a great convenience that Autonat He always works with me and fits me in around my schedule. I use the shuttle service when servicing my car and it is a great convenience that Autonation offers. More
I’m always pleased with the service in my cars. I brought the Highlander in for an oil change and multipoint check and the technician found that there was a leak in the water pump. I’m glad they c I brought the Highlander in for an oil change and multipoint check and the technician found that there was a leak in the water pump. I’m glad they caught it now so I didn’t have trouble on the road sometime. The staff is always respectful and attentive . More
I had several service needs for my 2003 Camry - service done on 3/9/22. Tony Ray was my service manager. Superb result all the way around. Tony kept me informed every step of the way. Techs did an exce done on 3/9/22. Tony Ray was my service manager. Superb result all the way around. Tony kept me informed every step of the way. Techs did an excellent job. I bought the Camry at this dealership in December 2003 and have had wonderful service experiences each and every year since then. More