AutoNation Toyota Arapahoe - Service Center

Always a good experience. Jez is my service advisor and is always very kind and accommodating. I have a 20plus year history with your dealership. Jez is my service advisor and is always very kind and accommodating. I have a 20plus year history with your dealership. More

Bill Grubb always takes excellent care of my 3 (some over 200K miles) Toyotas!! He is friendly, caring, fair and has a great sense of humor!! I won't take my car anywhere else! 200K miles) Toyotas!! He is friendly, caring, fair and has a great sense of humor!! I won't take my car anywhere else! More

We have consistently had great experiences at Autonation Toyota Service Department! They always figure out what’s going on with my vehicle, give me the best price possible, and fix my vehicle in a timely ma Toyota Service Department! They always figure out what’s going on with my vehicle, give me the best price possible, and fix my vehicle in a timely manner! More

Attentive, efficient, accommodating, communicated well via text messages. One way to improve is to automatically wash my car, especially if I spend $1500 on maintenance and repairs on our car. via text messages. One way to improve is to automatically wash my car, especially if I spend $1500 on maintenance and repairs on our car. More

Jeremy met me as soon as I pulled in and quickly got my paperwork. He knew exactly why I was there as I had made the appointment two days before. I appreciated how smoothly the process went. They performed paperwork. He knew exactly why I was there as I had made the appointment two days before. I appreciated how smoothly the process went. They performed all work as promised and the car was ready on time. They also did a complimentary inspection and discovered some things that need to be addressed before they turn into bigger problems. AutoNation Toyota is the only place I've taken my 4Runner since I bought it with 3 miles on it. I've always been really happy and been treated with respect. If you have to have your car serviced, I highly recommend AutoNation Toyota. More

Even when you have an appointment, it always takes a really long time. I’ve never gotten out of there in less than 2 hours. When you first get there, you have to stand around until someone decides to co really long time. I’ve never gotten out of there in less than 2 hours. When you first get there, you have to stand around until someone decides to come talk to you. I’ve gotten called at least 4 times by their employees telling me it’s time for a service appointment. When I get there, then they say it was a mistake and I don’t need any service done yet. It makes me really happy when I waste a day off. It shouldn’t take 2 1/2 hours to change oil when you have an appointment. If there was another Toyota dealership close to me, I would go there for sure. More

Great prompt service and friendly as well. Punctual, clean and quick. The waiting area was clean as well. Punctual, clean and quick. The waiting area was clean as well. More

Fast and efficient, keeps you well informed about your vehicle. Keep coming back every time. vehicle. Keep coming back every time. More

I was able to get my 4 Runner in to be looked at within one day. Service was busy but they were able to work on my car that day and had me on the way as promised. one day. Service was busy but they were able to work on my car that day and had me on the way as promised. More

Had one of the worst experiences at Service. Was told I needed an alignment. They broke the lock nut and then turned around and charged me to replace it. Blake, the service advisor then faile Was told I needed an alignment. They broke the lock nut and then turned around and charged me to replace it. Blake, the service advisor then failed to properly explain the “new” oil change program which turned out to be another money making scam. I was at the dealership for over 8 hours. The service advisor at one point told me they would be ready in 30 minutes and then two hours went by, nothing! They needed to replace the other lock nut but didn’t have the part. I was told they would order it and call me when it came in the following week. Never got the phone call. This is honestly the worst experience I have ever had with servicing a vehicle. It is unbelievable and deeply disappointing More