AutoNation Toyota Arapahoe - Service Center

A nice friendly place. Always clean. I don’t mind staying while my car is serviced. The lounge is always nice. Shuttle service is great when you need it. while my car is serviced. The lounge is always nice. Shuttle service is great when you need it. More

Technician stated in the paperwork that my four tires were inflated at 36psi Yet when I picked up my truck they were at 30-32-32-33. As well as I asked when I dropped off my truck I asked if they can a were inflated at 36psi Yet when I picked up my truck they were at 30-32-32-33. As well as I asked when I dropped off my truck I asked if they can also run my truck thru the Carwash. Aiden said yes. Well, neither of these two things were done Do I wonder , did technician actually change the oil? Oil filter? Or rotated my tires? Or anything else stated in the paperwork? More

Very Efficient Excellent serviceFriendly Very Efficient Excellent service Friendly staff Professional Accessible Competent Good price Good location Free coffee Very Efficient Excellent service Friendly staff Professional Accessible Competent Good price Good location Free coffee More

Went in for 10,000 mile maintenance. Service was performed as told. Took 2 hours which I thought after having an appt scheduled was very long wait. I also asked them to wash my car and they did not performed as told. Took 2 hours which I thought after having an appt scheduled was very long wait. I also asked them to wash my car and they did not do!!!!. Disappointed they didn't. Jeremy was very polite and listened to my car concerns More

Great place to service your Toyota cars/vans. Really appreciate all the Service Managers/Agens who are working there. All are very kind, clarify all your questions before the service. I recommend this p appreciate all the Service Managers/Agens who are working there. All are very kind, clarify all your questions before the service. I recommend this place. Special kudos to Tyler Elliot. More

They are very prompt with their service. The thing that bothers me is you have my correct name but emails sent to my correct email address are using the salutation of Michelle Booth. I’m not that person. W bothers me is you have my correct name but emails sent to my correct email address are using the salutation of Michelle Booth. I’m not that person. When I was in last week for service on my vehicle the service gentleman changed it but when I set up a service for February 11, the email was addressed to Michelle Booth. Please take care of this. I like to receive my email with my name not another’s. More

Friendly and reliable communication with Bill, the service adviser and work was done as discussed. I will take my Tundra back to them for service next time. service adviser and work was done as discussed. I will take my Tundra back to them for service next time. More

I had my Tacoma in for the 30K scheduled service, and had a 3 inch lift done on the truck while they had it. The dealer kept the truck overnight to accomplish the work. When I picked up the truck on the fo a 3 inch lift done on the truck while they had it. The dealer kept the truck overnight to accomplish the work. When I picked up the truck on the following day, it was brought in to me covered in snow and ice. While driving to my office a couple of blocks away, I discovered that the newly-aligned vehicle now had the steering wheel 90 degrees to the left with the front wheels straight. I had to take the truck back to have the alignment corrected the following morning. Once the snow and ice melted off of the truck, I discovered that the truck had hit something while at the dealer, and the damage was not reported to me. The front bumper cover was cracked and broken from impacting something, the under-bumper facia was broken loose and misaligned from impact, and there were areas of damage to the grill and to the paint down the passenger side of the truck. I also discovered a part of the passenger mirror housing had also been broken loose and is now missing. Unbelievable! I paid $2800 for the work and have at least that much damage to the vehicle, hidden under ice and snow, when I got it back. I never would have expected this from a Dealership. More

I’ve been a loyal customer to this dealership for 17 years. I’ve been pleased with their customer service. years. I’ve been pleased with their customer service. More