AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,822 Reviews of AutoNation Toyota Arapahoe - Service Center
Only oil change completed this 8.5 hour visit. Spent entire day trying to figure out why check engine light was on, even tho it had previously been diagnosis and I simply wanted a price quote. entire day trying to figure out why check engine light was on, even tho it had previously been diagnosis and I simply wanted a price quote. More
Took a month to get an appointment for a oil change. When we had our appointment it took 2 1/2 hours. They didn’t greet us when we arrived. They didn’t top off our windshield washer fluids. They tried to ups we had our appointment it took 2 1/2 hours. They didn’t greet us when we arrived. They didn’t top off our windshield washer fluids. They tried to upscale us on stuff we do ourselves so they marked that we refused the 30k service. We checked the engine air filter they marked yellow and it was clean. Last they gave us our keys and we had to hunt for our car in the parking lot and they left all the protective plastic in the car for us to dispose of. More
Service was great! Adam found the problem and repair was made quickly. Hunter was efficient and honest with quote as bd repair. Thank you! Great job guys! made quickly. Hunter was efficient and honest with quote as bd repair. Thank you! Great job guys! More
Beware of this den of thieves........ My elderly mother just recently had the bad luck of dealing with the service side of this dealership. After over diagnosing the issues and need repairs on her vehicle just recently had the bad luck of dealing with the service side of this dealership. After over diagnosing the issues and need repairs on her vehicle to the tune of $5000. After speaking to a more reputable shop the actual cost for proper diagnosis and repair was 10% of what this deplorable organization tried to extort from her. More
Not impressed. Poor communication through out my visit- I had to actively seek out answers and timelines - if I would not have I am pretty sure I’d still be sitting there waiting . Definitely not meeting my had to actively seek out answers and timelines - if I would not have I am pretty sure I’d still be sitting there waiting . Definitely not meeting my expectations. More
Exorbitant Service Charges Took our Camry to Autonation Arapahoe to change the Valve Assembly vacuum S and was charged $162 for the Part and $261 for Labor. After research, the Took our Camry to Autonation Arapahoe to change the Valve Assembly vacuum S and was charged $162 for the Part and $261 for Labor. After research, the part can be purchased for $30-$50 and labor by a repair facility would be no more than $100. Autonation was a total rip off with their exorbitant charge of 5 times the price for the part and labor of $173 per hour for 1.5 hours to install. Absolutely STAY AWAY from this Toyota service dealership. Will never use them again. More
Horrible Communications Purchased a car on 5/25/18. Check engine light came on took car back on 6/24. Picked back up on 7/9 not even half way home which is 45 mins away check Purchased a car on 5/25/18. Check engine light came on took car back on 6/24. Picked back up on 7/9 not even half way home which is 45 mins away check engine light came on again. Numerous time tried calling dealership and no return call back from GM. He answers to my review on Google but I much rather have him call me. No communication with me with what's going on with my car...staff just transfer me all over the place waiting for long times to even get someone who can't help me.. More
James Barlow is the service advisor to see James Barlow is an excellent assistant service manager with Autonation Toyota Arapahoe. He was able to diagnose a potential issue with my 4Runner in a James Barlow is an excellent assistant service manager with Autonation Toyota Arapahoe. He was able to diagnose a potential issue with my 4Runner in a shorter than anticipated time frame. He called as soon as the vehicle was done so I could plan my schedule and not have to wait to arrange transportation back to their office (a shuttle is available within 10 miles of the dealership). The service department is kept very clean and your car is taken care of. Score one for James and Autonation Toyota service. I'll definitely be back the next time I need service. More
Great Prompt, punctual and polite service. The service here is I have found is quicker than expect. They also give decent recommendations to lengthen the li Prompt, punctual and polite service. The service here is I have found is quicker than expect. They also give decent recommendations to lengthen the life of the vehicle More