AutoNation Toyota Arapahoe - Service Center

I purchased my new vehicle at this dealership. The purchase process was very easy and not a high pressure sale. Once the warranty expired, I purchase a special service deal for maintenance . F The purchase process was very easy and not a high pressure sale. Once the warranty expired, I purchase a special service deal for maintenance . For whatever reason, their computer system never seems to populate the correct information regarding the maintenance. I have to remind them about this purchase to get the prepaid (oil change, tire rotation etc). They always seem to forget to reset the service notice on the vehicle as well. Considering finding a new place to get my vehicle serviced! More

Service fixed my brakes. They did a good job. My brakes work great now when I drive They did a good job. My brakes work great now when I drive More

Excellent communication by service manager JezariahDiPaolo! Explained what would be done,why, and how long it would take to complete. Also, told us what would be done at our next service. Exc JezariahDiPaolo! Explained what would be done,why, and how long it would take to complete. Also, told us what would be done at our next service. Excellent service manager! More

Fast and easy service experience Andre had my vehicle ready in just about an hour ready in just about an hour More

Jason and the rest of the dealership went out of their way to help me! Thank you!!!! way to help me! Thank you!!!! More

Such poor service! ! I had made this appt a month ago and had to wait for 3 HOURS for a regular 20k mile oil change. One of the service reps handed me paperwork that sai ! I had made this appt a month ago and had to wait for 3 HOURS for a regular 20k mile oil change. One of the service reps handed me paperwork that said I had a “patched tire” - I didn’t even know I had a nail in my tire, they claimed to have fixed it but never indicated which tire had the nail in it. I had to tell that rep to go back to the technician and find out which tire it was. It’s almost as if they didn’t do a service at all. An oil change shouldn’t take 3 hours and at least be aware of the services provided when you had my vehicle. Expect to spend ALL DAY getting anything done here—I’m ready to take my car elsewhere. More

Fast and easy service visit. Andre Sabel kept me informed about the recommendations on my vehicle. Andre Sabel kept me informed about the recommendations on my vehicle. More

Jason in service treats my car like his own. Not selling me things he wouldn’t do himself. Not selling me things he wouldn’t do himself. More

I scheduled an appt to get an oil change, brake change and 100k miles inspection. Clowie and the service team were fantastic to work with. They were super communicative, provided insight into what options and 100k miles inspection. Clowie and the service team were fantastic to work with. They were super communicative, provided insight into what options I had for repairs and kept me in the loop on timing. We know our vehicle is in good hands and that's why we come here for our Highlander service needs More

Really long line seemed intimidating. Was treated with respect, friendliness and efficiency. Oil change was completed in a speedy manner. Second recent visit for Spark Plug replacement we Was treated with respect, friendliness and efficiency. Oil change was completed in a speedy manner. Second recent visit for Spark Plug replacement went very well. Clowie kept me informed and answered all my questions and concerns. Very courteous, friendly and knowledgeable More