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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.8
1,775 Reviews

1,775 Reviews of AutoNation Toyota Arapahoe - Service Center

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August 11, 2023

Just bought a house in Colorado and i found my new dealership. Love the quality and fast work on my Rav-4 and staff was courteous and knowledgeable More

by danthony84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 14, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 11, 2023

Their computer still had a 2019 Camry in their database that I traded in for a 22 Camry that I brought in for service. I told them about the error when I brought the 22 Camry in for service. Instead, the c More

by SteveG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucky for him, I don’t remember.
Aug 14, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Arapahoe take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6111 to discuss what we can do to help.

Oct 05, 2023 -

SteveG responded

I didn’t get around to responding to the form note from GM at Autonation Toyota Arapahoe until now. They have done nothing to rectify their inaccurate database listing me as the owner of a car I sold over a year ago. What pushed me to try to reach the GM now is that since I posted my review, I have continued receiving emails from them about my 2019 Camry that I no longer own with scary messages about needing maintenance and must buy a service contract for my car no longer under warranty. Mind you, they could and should have corrected all of this at the time it occurred weeks before my review in this web site. I spoke with the service manager in person when it happened. All he did was give me his business card when I asked for it. He knew about this glaring error in their database and did NOTHING to rectify it. If the GM returns my call, I will post the outcome but I’m not optimistic.

August 10, 2023

I brought my 16 year old Toyota in for the first time and was treated with exceptional care and customer service. My Service Advisor, Carlos Romero was fantastic. Thanks to the technicians who took good care More

by Toyota16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
Aug 13, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Arapahoe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Carlos was great! !! Thanks for the speedy service and being very personable with my today More

by Coffeeblackai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 13, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2023

I had my 60k miles work don’t to my tundra and clowie did a great job! The only beef I have is they failed to replace the mileage till next oil change again in my truck! More

by Bobby Tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clowie
Aug 11, 2023 -

AutoNation Toyota Arapahoe responded

Hi Bobby, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Great service as always. Got me out quicker than expected. Will definetly come back again. More

by omar_cstll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Aug 11, 2023 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2023

Working with this team has proven to be a great experience after struggling at other dealers More

by Rob
Recommend Dealer
Yes
Employees Worked With
Clowie , Nicole
Aug 11, 2023 -

AutoNation Toyota Arapahoe responded

Hi Rob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 08, 2023

I spoke with Trenton Raitz. I needed an oil change and new tire (it had a nail in it). My sensor light keeps coming on. Trenton had his team set PSI gage to 37 and set sensor li More

by les.puvathingal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Raitz
Aug 11, 2023 -

AutoNation Toyota Arapahoe responded

Hello, we're happy you found our staff Trenton to be so supportive during your experience here at AutoNation Toyota Arapahoe. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Carlos was a great help. The shop well ran and I will go back! Waiting room was clean thank you. More

by Helen luckinbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos! Thank you 😊
Aug 11, 2023 -

AutoNation Toyota Arapahoe responded

Hi Helen, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Always have a great experience with the Service Team at AutoNation… I met Todd Hoevel this time around and he was exceptional !! Very kind and knowledgeable !! More

by aukrisallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hoevel
Aug 11, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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