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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.8
1,776 Reviews

1,776 Reviews of AutoNation Toyota Arapahoe - Service Center

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July 27, 2023

My service experience was top notch my service advisor Austen was very helpful and made everything go smooth More

by Mightmouse66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen
Report | Print
Jul 31, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

Went in for routine maintenance and they got it done quicker than they said he would. Will be back again More

by Mightmouse66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen
Report | Print
Jul 31, 2023 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

Austen our service advisor was very informative and was extremely nice and welcoming. Enjoyed our visit More

by Victor Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen
Report | Print
Jul 31, 2023 -

AutoNation Toyota Arapahoe responded

Hello Victor, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

Everytime we come to this dealership it has been a great experience. Austen was very helpful More

by zyp20096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen
Report | Print
Jul 31, 2023 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

Service Department manager Chris is worthless. Zero regard for working/talking with a customer. Someone needs to knock him off his pedestal and put him in check. I will NEVER return to this Dea More

by rgieseke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris - service manager
Report | Print
Aug 01, 2023 -

AutoNation Toyota Arapahoe responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6111 to discuss what we can do to help.

July 27, 2023

I’ve trusted them with my cars for 15 years. I think that should say it all. More

by D U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jez
Report | Print
Jul 31, 2023 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

These guys do a great job every time we come through here. Love the service department More

by sidiy79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen
Report | Print
Jul 31, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 26, 2023

Thank you Nicole Ocasio-Rodriguez for taking care of my very difficult car repair and dealing with my insurance. She gets a 5! As well as Ryan who also went out of his way to help us get our new to us Venz More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in sales, Nicole Ocasio-Rodriguez
Report | Print
Jul 28, 2023 -

AutoNation Toyota Arapahoe responded

Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 26, 2023

Thank you very much for great customer service. Carlos was really helpful to help me understand the rest of my warranty. Thank you Carlos! More

by kathytye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos romero
Report | Print
Jul 28, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 25, 2023

Make an appointment, show up on time, and still subjected to a 90 minutes wait for an oil change! More

by Hcred25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Jul 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6111 to discuss what we can do to help.

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