AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,839 Reviews of AutoNation Toyota Arapahoe - Service Center
Straight up, always working hard to help you & keeps you updated the whole time! I always avoided Dealerships because of cost but when several auto repair shops keeps repairing the same problem over & over updated the whole time! I always avoided Dealerships because of cost but when several auto repair shops keeps repairing the same problem over & over & then tell you that they can’t fix it, only Toyota. it gets frustrating ! Toyota fixed the issue & I have had no problems since. I’m always going to take it to Arapahoe Toyota for now on. Thanks for the professional crew & fixing a problem that would of been less if I didn’t take it somewhere where it seemed they where just guessing. More
Had several wonderful experiences at the service center of AutoNation Toyota. The service technician I worked with was Nicole and it was a wonderful pleasure to work with her. She has extensive knowledge of AutoNation Toyota. The service technician I worked with was Nicole and it was a wonderful pleasure to work with her. She has extensive knowledge in this field and is capable in handling the customer's needs and addressing their concerns in a patient and compassionate manner. Nicole is very supportive and understanding of the customers needs and goals. She offered great advice and did extraordinary well under pressure. I suggest seeking her out when it comes time to service your vehicle. More
It’s ok. Nothing special. They canceled courtesy cars and shuttle only works short distance - very inconvenient. My $50k car makes noise cuz something is loos Nothing special. They canceled courtesy cars and shuttle only works short distance - very inconvenient. My $50k car makes noise cuz something is loose inside. They won’t do a thorough check without a fee. Toyota as a brand is going down the hill. My prime RAV4 does not even have manufacturer provided fast charging cable. They only give you a regular cable which takes 12 hours to get the ~ 50 miles full charge. Had to buy 3rd party cable. And 4 hrs for 50 miles is not really fast charging considering what Tesla does. I won’t be buying anymore Toyotas. More
Just bought a house in Colorado and i found my new dealership. Love the quality and fast work on my Rav-4 and staff was courteous and knowledgeable dealership. Love the quality and fast work on my Rav-4 and staff was courteous and knowledgeable More
Their computer still had a 2019 Camry in their database that I traded in for a 22 Camry that I brought in for service. I told them about the error when I brought the 22 Camry in for service. Instead, the c that I traded in for a 22 Camry that I brought in for service. I told them about the error when I brought the 22 Camry in for service. Instead, the computer signed in my car as a 2019 Camry. They never checked the VIN to see if it matched the service ticket. They serviced it as a 19 Camry and charged me $100 for an oil change. They didn’t rotate the tires they told me my car was not under warranty. This is a 22 Camry with less tha 4000 miles. This was a stupid fest! The guy actually argued with me until I showed him the registration for the 22 Camry I brought in for service. It wasn’t only his fault. The mechanic who serviced my car didn’t get it either. All he saw was a ticket to service a 19 Camry. The cars are models that are 3 years apart! The service manager saw the problem right away when I called him over and all he did was apologize and put in a refund of the $100 that I would get in a few days. He should have gone beyond that to make it right. I have been a customer there for 25 years. I will never buy or service another car there again. More
I brought my 16 year old Toyota in for the first time and was treated with exceptional care and customer service. My Service Advisor, Carlos Romero was fantastic. Thanks to the technicians who took good care was treated with exceptional care and customer service. My Service Advisor, Carlos Romero was fantastic. Thanks to the technicians who took good care of my car as well. More
I had my 60k miles work don’t to my tundra and clowie did a great job! The only beef I have is they failed to replace the mileage till next oil change again in my truck! a great job! The only beef I have is they failed to replace the mileage till next oil change again in my truck! More