AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,784 Reviews of AutoNation Toyota Arapahoe - Service Center
Jamie was awesome she made the whole purchasing process of a new car very easy. If anyone ask me were they should get a car I will pass them your way. of a new car very easy. If anyone ask me were they should get a car I will pass them your way. More
I have been bringing my vehicle here for service for the past 17 years and have always received top notch service. It is easy to make an appointment and the technician receiving the car is always courteous past 17 years and have always received top notch service. It is easy to make an appointment and the technician receiving the car is always courteous and knowledgeable. They are trustworthy about what work needs to be done and on several occasions they told me what I wanted to have done was not necessary. The waiting area is clean, comfortable and offers free coffee. More
I waited at the dealership for a simple oil change and tire rotation. I was told it would be 90 minutes, but it ended up being 2 1/2 hours for an oil change. When I got in my car, I noticed there were 8 tire rotation. I was told it would be 90 minutes, but it ended up being 2 1/2 hours for an oil change. When I got in my car, I noticed there were 8 additional miles on the car than when I brought it in. Mileage showed 86,017 when I dropped it off and 86,025 when I picked it up. Very concerning. Where did they go with my car? In addition, I was not given the standard "automobile evaluation" which shows which items were inspected and suggestions for the next visit. Can someone email this to me? A big dropoff in service from previous visits. More
Stephanie was very attentive to my concerns and made sure they were all addressed. I was appreciative that the technician was honest enough to say that new tires could be delayed for a few months. they were all addressed. I was appreciative that the technician was honest enough to say that new tires could be delayed for a few months. More
It took two visits to do a repair that was scheduled to be completed when the initial service appointment was made. I ordered a part from the parts counter to be installed when the 55,000 mile routine ser be completed when the initial service appointment was made. I ordered a part from the parts counter to be installed when the 55,000 mile routine service was scheduled. When I was told my car was ready, I was informed as I was getting ready to pay for the service that they had failed to order the part and I would have to schedule another appointment to have it installed. When I arrived to have the ordered part to be installed, it took the tech approximately one hour more to install the part than I was told it would when I dropped off the car and waited for the service to be completed. More
Always so professional, clean & greeted with a smile. Jason always keeps me updated on my vehicle and works with me if I have a time crunch. Jason always keeps me updated on my vehicle and works with me if I have a time crunch. More