AutoNation Toyota Arapahoe - Service Center

I didn't have to wait very long for my service. My only complaint is I gave them my number for when service was complete and they still called my husband, so I waited a little longer because of th My only complaint is I gave them my number for when service was complete and they still called my husband, so I waited a little longer because of this. More

Not the best service interaction. I made an appointment to get a 20,000 mile service completed on my Tundra. The service took 1.5 hours. After I got home, a 40 minute drive, I realize I made an appointment to get a 20,000 mile service completed on my Tundra. The service took 1.5 hours. After I got home, a 40 minute drive, I realized that the skid plate had oil residue streaking down from the engine access cover and one of the bolts that secures the access cover was missing. More

I brought my car in for a maintenance check. The service took longer than was expected and I had to call several times from the lobby to receive an update. The glove box was left on the floor o The service took longer than was expected and I had to call several times from the lobby to receive an update. The glove box was left on the floor of the passengers side and a dirty air filter was left on the seat of the car . I drove back to the dealership. Because of the delay in service, and the incomplete job, I asked for a refund on a $162 service and received a $40 credit . I will not be returning to Groove Toyota More

Very friendly and nice. Took care of my car on time. Service agent kept me informed on the status of service Took care of my car on time. Service agent kept me informed on the status of service More

Cole and Nicole did a wonderful job getting the speakers warrantied on our Tundra. They were prompt with providing updates on the status of the vehicle and explaining the warranty process. I would be happ warrantied on our Tundra. They were prompt with providing updates on the status of the vehicle and explaining the warranty process. I would be happy to work with either of them again. More

Outstanding service. My vehicle was purchased from here new and has been serviced here for several years with no problems. My vehicle was purchased from here new and has been serviced here for several years with no problems. More

Great service from tech, Trenton. He went above and beyond answering questions and responding quickly. He went above and beyond answering questions and responding quickly. More

Difficult to get in contact with the service team. Called twice and had long hold times. Was sent to voicemail for my first call and never heard back. Had to call again days later to get information I Called twice and had long hold times. Was sent to voicemail for my first call and never heard back. Had to call again days later to get information I was looking for. Prices are much higher than alternatives for additional service beyond the warranted and service plan included options that I purchased with vehicle. More

Timely and very kind service advisor. No real high pressure sales to do more service. Explains clearly what is needed and why. Then you make your decision. If you choose not to proceed No real high pressure sales to do more service. Explains clearly what is needed and why. Then you make your decision. If you choose not to proceed with recommendations, they leave you alone. More

Professional and did a great job. I trust them with ensuring my vehicle is safe to drive and that good workmanship has been performed. I trust them with ensuring my vehicle is safe to drive and that good workmanship has been performed. More