AutoNation Toyota Arapahoe - Service Center

What makes this dealership five stars is the wonderful service when I take both my cars in for oil change and repairs I have been going here since 2011 and I have dealt with Jason Ledbetter, one of the service when I take both my cars in for oil change and repairs I have been going here since 2011 and I have dealt with Jason Ledbetter, one of the Service Managers, over the years. He gives top notch customer service. He could not be better. He is extremely honest. That character trait stands out. If you need the car back by a certain time he makes sure it’s finished before that time I have never had to take my car back twice when he oversees the repairs. It’s fixed perfect each time. If I forgot something he knows the history of the car and what I need. Most places, before coming here I had to go back because they’d leave a part off or a screw. He’s a hard worker, loyal to the company, and Toyota Auto Nation is very lucky to have an exceptional employee like Jason Ledbetter. He stands out from the rest. More

We have been customers for over a decade with several vehicle purchases. We use the service center for most all of our needs to ensure we have proper equipment. vehicle purchases. We use the service center for most all of our needs to ensure we have proper equipment. More

Been using this dealership for years. Never have had bad service. They are friendly diligent and get the job done. Never have had bad service. They are friendly diligent and get the job done. More

This location is the worst place to get service. Each time I've taken my car to get fixed they mess it up! I never have car issues but the second I go to them, it's horrible!! I had new brakes and t Each time I've taken my car to get fixed they mess it up! I never have car issues but the second I go to them, it's horrible!! I had new brakes and then took it to them and the new brakes were magically broke. New car just got inspected and the radiator was damaged. I will NEVER go there again. Horrible they just take advantage of people. If I could rate 0 I would More

Clowie is very helpful and answered my questions about when and what will be needed on my next service for my RAV 4. Thanks for the quick and informative help. when and what will be needed on my next service for my RAV 4. Thanks for the quick and informative help. More

Great service, my 20K mile service was completed as promised in 90 minutes. Will be back. promised in 90 minutes. Will be back. More

Dealership was able get me in on short notice, provided some last minute service and still got my car completed on time…. Great job!! some last minute service and still got my car completed on time…. Great job!! More

I appreciated the fact that I was told the headlight problem couldn't be fixed there so it wasn't recommended to spend the money on it. I would have liked a price on the recommended work to be done so problem couldn't be fixed there so it wasn't recommended to spend the money on it. I would have liked a price on the recommended work to be done so I could pick and choose what to do first. More

Three months out of warranty and they wouldn’t work with me! $700 thermostat repair with only 17k miles on my Rav4. Disappointing to say the least! me! $700 thermostat repair with only 17k miles on my Rav4. Disappointing to say the least! More

I took my Tacoma to the service department for an issue I experience. They thoroughly explained all the testing that was performed and the results of those tests. I also didn’t have to pay an arm and leg in experience. They thoroughly explained all the testing that was performed and the results of those tests. I also didn’t have to pay an arm and leg in diagnostic fees. More