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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.8
1,784 Reviews

1,784 Reviews of AutoNation Toyota Arapahoe - Service Center

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May 05, 2023

Service was outstanding. I did not have to wait very long to get checked in. My Car was ready ahead of the promised time. The Service Adviser was very knowledgeable and co More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
May 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi Michael, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 05, 2023

I didn't have to wait very long for my service. My only complaint is I gave them my number for when service was complete and they still called my husband, so I waited a little longer because of th More

by CPARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember
May 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

May 05, 2023

Nicole was a true professional. She was there when I pulled in, kept me informed of everything that needed to be done and was very pleasant when I checked out. More

by mjshur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
May 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi Mjshur, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 05, 2023

I have been a customer for over 30 years. I have had wonderful service that is surpurb and timely..Jim Whapole (sp) is a great technician and I trust him to take care of my cars.. More

by barb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Bartock
May 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi Barb, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 04, 2023

I brought my car in for a maintenance check. The service took longer than was expected and I had to call several times from the lobby to receive an update. The glove box was left on the floor o More

by Happy Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
May 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (303) 578-6111 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 04, 2023

Not the best service interaction. I made an appointment to get a 20,000 mile service completed on my Tundra. The service took 1.5 hours. After I got home, a 40 minute drive, I realize More

by brandonjlee971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (303) 578-6111 so we can work towards a resolution. We look forward to hearing from you.

May 03, 2023

Very friendly and nice. Took care of my car on time. Service agent kept me informed on the status of service More

by christine_hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 07, 2023 -

AutoNation Toyota Arapahoe responded

Hello Christine, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 01, 2023

Cole and Nicole did a wonderful job getting the speakers warrantied on our Tundra. They were prompt with providing updates on the status of the vehicle and explaining the warranty process. I would be happ More

by bmtrujillo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole, Nicole
May 04, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Outstanding service. My vehicle was purchased from here new and has been serviced here for several years with no problems. More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
May 03, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Great service from tech, Trenton. He went above and beyond answering questions and responding quickly. More

by ankttime@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech, Trenton
May 01, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to leave a review for us at AutoNation Toyota Arapahoe. We're happy we could meet your expectations! Drive safe, and we'll see you on the road.

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