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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.8
1,784 Reviews

1,784 Reviews of AutoNation Toyota Arapahoe - Service Center

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April 27, 2023

Difficult to get in contact with the service team. Called twice and had long hold times. Was sent to voicemail for my first call and never heard back. Had to call again days later to get information I More

by Z
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Na
May 01, 2023 -

AutoNation Toyota Arapahoe responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2023

Timely and very kind service advisor. No real high pressure sales to do more service. Explains clearly what is needed and why. Then you make your decision. If you choose not to proceed More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jez
May 01, 2023 -

AutoNation Toyota Arapahoe responded

Hello Deb, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 24, 2023

The man who sold this car was not kind when I asked about what options included in this car. More

by Keun chung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Usman
Apr 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi Keun, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (303) 578-6111 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 24, 2023

Professional and did a great job. I trust them with ensuring my vehicle is safe to drive and that good workmanship has been performed. More

by Vuyanimahluza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark who was the service Manager
Apr 27, 2023 -

AutoNation Toyota Arapahoe responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 23, 2023

Very attentive and friendly. Extremely helpful and kept me informed about the service. Will definitely go back for service More

by SWATKINS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 22, 2023

Service rep explained everything well. Vehicle was ready when expected. Service was performed as expected. More

by sszdmisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sittner
Apr 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Arapahoe. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2023

Quick, easy, and affordable service for my Rav4! Will continue to service my vehicle at AutoNation Toyota Arapahoe. More

by KGensler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 21, 2023

Cole was very nice and gave us alot of info. Service was great, droped off car shuttle took my wife to work and picked ger up when car was done. Problem was resolved. Thank you. More

by eomaddog05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Apr 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

Excellent service department with efficient process for customers. Mike was very professional and timely. great experience More

by Bad Decision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2023

Services are normally completed in a timely manner. High quality work. Never had any problems to follow up after a service. Mechanics are apparently well trained and dedicated to their works. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See service record
Apr 27, 2023 -

AutoNation Toyota Arapahoe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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