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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,761 Reviews

1,761 Reviews of AutoNation Toyota Arapahoe - Service Center

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March 10, 2023

Rapid Service Attention and updates by Jeremy (Service Tech) also appreciated his honest, helpful info! More

by Mdhaynes2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 13, 2023 -

AutoNation Toyota Arapahoe responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2023

Great service. Car was ready when promised. Friendly shuttle driver. Informative service writer. Will be back. More

by Car boss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Ed
Mar 14, 2023 -

AutoNation Toyota Arapahoe responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 09, 2023

Michael was very informative and kind! I really appreciate everything he did to make sure we were taken care of! Simple and quick service! More

by Mercedes M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
March 09, 2023

10,000 mile free factory service. Easy to schedule online. Lots of dates and times to choose from. Entered service area and was greeted quickly. Very efficient Service Writer, went More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jock
Mar 13, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 09, 2023

I received a letter for free multi point checkup for my newly bought 2017 Corolla. So I did setup an appointment and took the car. I waited for 1 hour and they did not do any multi point checkup. All the More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Mar 13, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6111 to discuss what we can do to help.

March 09, 2023

I recently took my Highlander in for a recall repair. Delership is organized and friendly. They provide a comfortable waiting area with wi-fi, drinks, and vending machines. No complaints. Walked aroun More

by pktun
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 13, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 06, 2023

Didn't explain what was needed or the pricing. Was way more expensive than should have been. More

by Anonymous customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember his name
Mar 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6111 -- we hope to hear from you soon.

March 06, 2023

Mr. Ferris was thorough in listening to my concerns and in addressing each of my concerns. I was notified regularly of the wait time. I felt like I was in good hands. And, the work was well done. More

by Melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhodes Ferris
Mar 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi Melody, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

Overall, pleased with the professional approach to servicing my 2018 Rav 4 Hybrid. From my first Toyota in 1971 to my last one in 2018, a total of five vehicles, I have experienced satisfaction with t More

by woodseyfa98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 06, 2023 -

AutoNation Toyota Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 03, 2023

1st time using AutoNation for service. Worked with Rhodes. He said the oil change was going to take about an hour and 45 minutes. I waited there and was out in an hour. Rhodes was professi More

by Bob B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhodes
Mar 07, 2023 -

AutoNation Toyota Arapahoe responded

Hello Bob, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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