AutoNation Toyota Arapahoe - Service Center

All the things I have come to expect from my service at AutoNation Toyota Arapahoe: Punctual appointment, frequent updates throughout the service, special attention to my requests, reasonable cost, and cor AutoNation Toyota Arapahoe: Punctual appointment, frequent updates throughout the service, special attention to my requests, reasonable cost, and cordial communications. The Assistant Service Manager was extremely knowledgeable and helpful. More

always very friendly staff and very helpful. immediate contact when arriving and vehicle was taken in and started work very quickly. immediate contact when arriving and vehicle was taken in and started work very quickly. More

Very good experience except the service advisor needs some customer interface training. He presented me the Good news / Bad news scenario. 10K mile service completed with no issues but the service advis some customer interface training. He presented me the Good news / Bad news scenario. 10K mile service completed with no issues but the service advisor stated the bad new was the appointment was completed in 45 minutes instead of the normal 1 1/2 hour time. He said his management team would not be happy. How is that bad new for me as a customer? How would that be bad news between the service advisor and management? I will still come to AutoNation Toyota Arapahoe for my car's appointments. More

Rapid Service Attention and updates by Jeremy (Service Tech) also appreciated his honest, helpful info! Tech) also appreciated his honest, helpful info! More

Great service. Car was ready when promised. Friendly shuttle driver. Informative service writer. Will be back. Car was ready when promised. Friendly shuttle driver. Informative service writer. Will be back. More

10,000 mile free factory service. Easy to schedule online. Lots of dates and times to choose from. Entered service area and was greeted quickly. Very efficient Service Writer, went Easy to schedule online. Lots of dates and times to choose from. Entered service area and was greeted quickly. Very efficient Service Writer, went over what work would be performed, took pictures of the car, and indicated that it would be about 90 minutes. Waited in the service lounge and was contacted about 45 minutes later saying the car was ready. More

I received a letter for free multi point checkup for my newly bought 2017 Corolla. So I did setup an appointment and took the car. I waited for 1 hour and they did not do any multi point checkup. All the newly bought 2017 Corolla. So I did setup an appointment and took the car. I waited for 1 hour and they did not do any multi point checkup. All the did was the visual inspection of tires. They said that they topped off the fluids. Later I checked and realized that they did not do that either. It is a waste of time. More

I recently took my Highlander in for a recall repair. Delership is organized and friendly. They provide a comfortable waiting area with wi-fi, drinks, and vending machines. No complaints. Walked aroun Delership is organized and friendly. They provide a comfortable waiting area with wi-fi, drinks, and vending machines. No complaints. Walked around the used car lot while I was there. Fairly good selection, and all of the vehicles on the lot looked good. Clearly they are still fighting post-pandemic issues, since they only had 1 Highlander out there. But they had a lot of 4-runners! More

Didn't explain what was needed or the pricing. Was way more expensive than should have been. Was way more expensive than should have been. More