AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,774 Reviews of AutoNation Toyota Arapahoe - Service Center
I scheduled my service appointment for 10:30 am. I arrived on time and then had to wait until noon before my truck was done. I guess I don't understand the logic of scheduling an appointment. I arrived on time and then had to wait until noon before my truck was done. I guess I don't understand the logic of scheduling an appointment. More
Following unexplained loss of my vehicle ID (after receiving email notification for 45,000 service) and mix-up/wrong service scheduled in service dept when making appointment, the actual service exp receiving email notification for 45,000 service) and mix-up/wrong service scheduled in service dept when making appointment, the actual service experience was excellent. More
Pretty good overall-did try to upsell on noncrucial conditioners and tires when mine were not even 2 years old yet but when I refused -there was no pressure just an "ok" (thankfully because if pressure conditioners and tires when mine were not even 2 years old yet but when I refused -there was no pressure just an "ok" (thankfully because if pressured further I would have been irritated and annoyed for sure). More
Easy experience. Was having problems with our 4runner and brought it in for warranty work. They found the problem and fixed it, completely covered by warranty. Thanks Was having problems with our 4runner and brought it in for warranty work. They found the problem and fixed it, completely covered by warranty. Thanks! More
I was misquoted and then upcharged for something that I was told I wouldn't be charged extra for. I feel as though the advisor did the best they could given the circumstances, but this all seems like very was told I wouldn't be charged extra for. I feel as though the advisor did the best they could given the circumstances, but this all seems like very poor customer service practice to begin with (at he higher level). I brought my car to you on the advisement/info received over the phone during scheduling....and then things started changing once I arrived. More
Service advisor was friendly, knowledgeable, and conscientious about keeping me informed of service progress and readiness of vehicle for pickup. conscientious about keeping me informed of service progress and readiness of vehicle for pickup. More