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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,774 Reviews

1,774 Reviews of AutoNation Toyota Arapahoe - Service Center

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February 09, 2023

Auto Nation Toyota was fantastic. They attended me when my car broke down one evening, and had it up and running the next morning. Thank you for your prompt and efficient service. More

by d.disney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jezariah Dipaolo
Feb 13, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 07, 2023

Bill was able to clear error messages on instrument panel, 4-wheel align, and change oil for $400. Elliot gave me a lift home in the courtesy van. Wait not bad, no muss, no fuss, good price, and I kn More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Elliott
Feb 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi Miller, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2023

Cole patiently diagnosed a software update message, and resolved the problem with a full update of the GPS. Also did our routine maintenance. This is our first Toyota, and we are please with the service de More

by Denver Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Feb 09, 2023 -

AutoNation Toyota Arapahoe responded

Hi Denver, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 05, 2023

Before scheduling my appointment , I discussed with the online person via chat , individual via email and when I arrived . That the low air signal is on my dashboard and what will it cost me ? Response was More

by Fifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Ray
Feb 07, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6111. We hope to hear from you.

Feb 09, 2023 -

Fifi responded

My ask is that your agents make it a point to explain the work that was done to the car after service. Don't just had me a paper . Grease xxxxxx and Christian brothers explains into detail what work was done on your car why not Autonation ? Plus I sent an email to raya@autonation.com requesting an itemized bill 4 days ago and have not heard back . That is how you can resolve the issue. By having your agents actually showing they care and having your agent send me an itemized bill

February 04, 2023

Very pleasant experience. Very Quick service! Look forward to coming back in the near future More

by Lisagrossk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole ( I think)
Feb 07, 2023 -

AutoNation Toyota Arapahoe responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

February 04, 2023

Just came in for my 5000 mile oil change and tire rotation. Todd wrote me up, asked if I wanted to wait instead of dropping it off for next day service. My wife was already enroute to pick me up, and More

by RWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Feb 07, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 03, 2023

The service team here is always on top of it, when I had to wait for my car the time they said is exactly the time I had to wait. More

by soluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't recall their names
Feb 07, 2023 -

AutoNation Toyota Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 03, 2023

The service here is always top notch! They have a really good lobby to wait while the vehicle is being worked on. More

by Pray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
Feb 07, 2023 -

AutoNation Toyota Arapahoe responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Arapahoe. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 02, 2023

Great service, had my truck serviced I thought I would be there all day waiting they had my truck done in less than an hour. More

by jadennison50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jezariah
Feb 05, 2023 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 01, 2023

I have had a very long relationship with this Dealer, mostly with the service department, spanning 20 plus years. Starting with the Service writers, who are always very professional and communicative, to More

by stan.hardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Grubb
Feb 05, 2023 -

AutoNation Toyota Arapahoe responded

Hi Stan, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Arapahoe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Don't hesitate to call us if you ever need anything. Be safe on the road!

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