AutoNation Toyota Arapahoe - Service Center
Centennial, CO
1,793 Reviews of AutoNation Toyota Arapahoe - Service Center
Following unexplained loss of my vehicle ID (after receiving email notification for 45,000 service) and mix-up/wrong service scheduled in service dept when making appointment, the actual service exp receiving email notification for 45,000 service) and mix-up/wrong service scheduled in service dept when making appointment, the actual service experience was excellent. More
Pretty good overall-did try to upsell on noncrucial conditioners and tires when mine were not even 2 years old yet but when I refused -there was no pressure just an "ok" (thankfully because if pressure conditioners and tires when mine were not even 2 years old yet but when I refused -there was no pressure just an "ok" (thankfully because if pressured further I would have been irritated and annoyed for sure). More
I was misquoted and then upcharged for something that I was told I wouldn't be charged extra for. I feel as though the advisor did the best they could given the circumstances, but this all seems like very was told I wouldn't be charged extra for. I feel as though the advisor did the best they could given the circumstances, but this all seems like very poor customer service practice to begin with (at he higher level). I brought my car to you on the advisement/info received over the phone during scheduling....and then things started changing once I arrived. More
Easy experience. Was having problems with our 4runner and brought it in for warranty work. They found the problem and fixed it, completely covered by warranty. Thanks Was having problems with our 4runner and brought it in for warranty work. They found the problem and fixed it, completely covered by warranty. Thanks! More
Service advisor was friendly, knowledgeable, and conscientious about keeping me informed of service progress and readiness of vehicle for pickup. conscientious about keeping me informed of service progress and readiness of vehicle for pickup. More
Auto Nation Toyota was fantastic. They attended me when my car broke down one evening, and had it up and running the next morning. Thank you for your prompt and efficient service. They attended me when my car broke down one evening, and had it up and running the next morning. Thank you for your prompt and efficient service. Special thanks to Jezariah who couldn't have done a better job at reception. Service is exceptional. More