AutoNation Toyota Arapahoe - Service Center

Cole patiently diagnosed a software update message, and resolved the problem with a full update of the GPS. Also did our routine maintenance. This is our first Toyota, and we are please with the service de resolved the problem with a full update of the GPS. Also did our routine maintenance. This is our first Toyota, and we are please with the service department so far! More

Before scheduling my appointment , I discussed with the online person via chat , individual via email and when I arrived . That the low air signal is on my dashboard and what will it cost me ? Response was online person via chat , individual via email and when I arrived . That the low air signal is on my dashboard and what will it cost me ? Response was , we can do it . when I left I was provided a bill nor did the agent take time to explain to me what task was performed on my car . Later in the day I received a blank text with the company logo. Now I received a bill that was not itemized with the task performed. that is poor customer service. I could have paid it right there and then instead of now having to deal with calling customer service on making payments. which customer service is poor these days More

Very pleasant experience. Very Quick service! Look forward to coming back in the near future Very Quick service! Look forward to coming back in the near future More

Just came in for my 5000 mile oil change and tire rotation. Todd wrote me up, asked if I wanted to wait instead of dropping it off for next day service. My wife was already enroute to pick me up, and rotation. Todd wrote me up, asked if I wanted to wait instead of dropping it off for next day service. My wife was already enroute to pick me up, and by the time we got home, I had a test from Todd that my vehicle was ready. Todd was not there for the pickup (his day off) but I was helped right away and out the door in 5 minutes! Great service! More

The service team here is always on top of it, when I had to wait for my car the time they said is exactly the time I had to wait. to wait for my car the time they said is exactly the time I had to wait. More

The service here is always top notch! They have a really good lobby to wait while the vehicle is being worked on. They have a really good lobby to wait while the vehicle is being worked on. More

Great service, had my truck serviced I thought I would be there all day waiting they had my truck done in less than an hour. there all day waiting they had my truck done in less than an hour. More

I have had a very long relationship with this Dealer, mostly with the service department, spanning 20 plus years. Starting with the Service writers, who are always very professional and communicative, to mostly with the service department, spanning 20 plus years. Starting with the Service writers, who are always very professional and communicative, to the Mechanics, who have been very knowledgeable, efficient and timely. My first experience, back in 1995, involved a 1986 Toyota Pick up that I owned, it wasn't running very well with the altitude and the mechanic who worked on it had it running like it was brand new! The one gripe that I have would be the very uncomfortable waiting room seating. Come on guys, replace those worn out chairs!! More

I had a very pleasant experience at the dealership they were able to analyze the problem and provide me solutions. The only problem is that I had was the extensive wait time were able to analyze the problem and provide me solutions. The only problem is that I had was the extensive wait time More

I was satisfied with the dealership service. Ayden was great explaining everything that was going to be done with my first service. I asked Ayden if the service tech found anything with a noise Ayden was great explaining everything that was going to be done with my first service. I asked Ayden if the service tech found anything with a noise I let him know about when I dropped off the car. I just feel he wasn't honest with his answer. He said that the tech drove around the block to see if he could duplicate the sound but didn't hear anything. i looked at my invoice and noticed that the mileage out was the same as the mileage in. to me, if they drove it around the block wouldn't they be different? More