AutoNation Toyota Arapahoe - Service Center

My experience was very frustrating. I called the Arapahoe Autonation Toyota Service department several times (5) to get my car looked at, spoke to many employees but when my car arrived I called the Arapahoe Autonation Toyota Service department several times (5) to get my car looked at, spoke to many employees but when my car arrived no one was prepared for my towing company to accept my car. I had initially taken my car to my local mechanic, he said they could not do repairs on my rear air-bag suspension. I told the Service department at Arapahoe Autonation Toyota what needed to be done and I was quoted around $1000 for replacement of both rear airbags. So I authorized. The gal in the service department later texted and said the airbags didn't fit my car and would need OE Lexus bags and it would be over $2254 before tax. I told her I could get done at another business for $1500. She said I would need to pay $200 for them trying to use the cheaper airbags. I would imagine my car is not the first Lexus that had rear airbags replaced at autonation. I feel they should have known what type of airbags a Lexus would need. I feel like I was baited and hooked. Won't be using again. More

This is the best place to buy a car. Everyone takes care of you and makes sure you are satisfied with the service before you leave Everyone takes care of you and makes sure you are satisfied with the service before you leave More

Excellent service. They gave me a hot dog while I waited for an oil change. They gave me a hot dog while I waited for an oil change. More

I like my dealership They have excellent customer service Quality job Professional advisors Good timing service Quality job Professional advisors Good timing More

Service Rep Bill is great! Would very much like not having the "dealer profit packages" such as Power Steering Fluid Flush or Brake Fluid Flush, pushed every time I go in for s Would very much like not having the "dealer profit packages" such as Power Steering Fluid Flush or Brake Fluid Flush, pushed every time I go in for service. What BIG Corporate Toyota has told me is, "If it's NOT in the owner's service manual, it's NOT recommended." Remember this when you're in for service next time and they call you about something being "dirty." That said, Autonation Toyota seems to be the best dealership for service that I have been able to find in the East Denver Metro area. More

Overall good service, didn’t update my sticker in my car or reset the service feature. Minor considering they didn’t charge me for a tire rotation. or reset the service feature. Minor considering they didn’t charge me for a tire rotation. More

The service was excellent and they will assist you with anything you need with your car. anything you need with your car. More

Jeremy did a great job! He was very helpful explains cost and setting expectation. Thank you. He was very helpful explains cost and setting expectation. Thank you. More

I went in for an oil change and was met at my car after pulling into the service area. I was immediately greeted by a polite man named Jason who confirmed my appointment, took my information and had me o pulling into the service area. I was immediately greeted by a polite man named Jason who confirmed my appointment, took my information and had me on my way to the the waiting area in just a few minutes. The oil change was completed under an hour. Jason reviewed the work order with me and advised that the multi-point inspection indicated that all aspects of the car were good and there were no immediate issues I needed to address. Jason processed the payment and was on my way to start my day. I have enjoyed having my vehicles serviced at Arapahoe Toyota. This is our fourth care purchased with them. More

I'm a long-term customer and liked this dealer when it was John Elway and continued to like it when it became Autonation. The service is uniformly good. This time I brought it in my Camry for its first was John Elway and continued to like it when it became Autonation. The service is uniformly good. This time I brought it in my Camry for its first checkup. All good, as expected. More