AutoNation Toyota Arapahoe - Service Center

The very helpful service advisor took time to explain everything going on with my car. My car was ready in the time promised. The dealership is clean and well managed. everything going on with my car. My car was ready in the time promised. The dealership is clean and well managed. More

I went in to get a oil change. It cost $120 and other Toyota dealerships charge around $75. So I will not go back here to get oil change in the future until they lower there price! It cost $120 and other Toyota dealerships charge around $75. So I will not go back here to get oil change in the future until they lower there price!!!!!!!!! More

Nicole in the service department was fantastic and made my appointment easy. I was in and out in under 6 hours. Great job Nicole!! my appointment easy. I was in and out in under 6 hours. Great job Nicole!! More

Been going to this dealer for almost two decades. Have worked with several service managers. Have been pleased with several of them. My current one is Jason Ledbetter. I have what is now an old car. Have worked with several service managers. Have been pleased with several of them. My current one is Jason Ledbetter. I have what is now an old car. He gives me an honest evaluation of the state of the car and tells me what service/repairs are needed. He is not pushy when I tell him I want to wait. They always stand behind their work and fix any issues I discover. More

All Service personnel that I came in contact with were, to a person, attentive, courteous and extremely knowledgeable. This made for a pleasurable service experience that was really outstanding! to a person, attentive, courteous and extremely knowledgeable. This made for a pleasurable service experience that was really outstanding! More

They get it right so for me the first time. No upsetting. Explanations clear. Thx! No upsetting. Explanations clear. Thx! More

It took two hours and two requests for call back From the service department. This situation is frustrated by the fact (per the service manager) there are only 14 persons answering phones for 13 local deale service department. This situation is frustrated by the fact (per the service manager) there are only 14 persons answering phones for 13 local dealerships. I finally gave up and started an online chat to simply schedule an oil change and the chat person was impatient and exited the chat too early to answer a question I had. I had to start another chat to get that answered. The oil change went OK but then after leaving in traffic and being two miles away I realized the dash indicator still read "oil maintenance required", so had to return to get that reset. Very frustrating. No apologies from the service advisor. If I hadn't bought an oil change package from AutoNation I wouldn't return. More

I’ve been using their service Dept for over 12 years. David, Tony, Jez and Bill just a few of the are awesome service advisors. Jim, Henry, Joey, Adam and Craig are just a few of the great techs there. David, Tony, Jez and Bill just a few of the are awesome service advisors. Jim, Henry, Joey, Adam and Craig are just a few of the great techs there. More

Timely service and good customer service. Technology communication method and booking of service appointments. I wish they would give a feedback video of the vehicle condition and whats being Technology communication method and booking of service appointments. I wish they would give a feedback video of the vehicle condition and whats being do e. More

Did what said you’d do…. friendly, timely, & professional location is convenient, easy in/out friendly, timely, & professional location is convenient, easy in/out More