AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,056 Reviews of AutoNation Toyota Cerritos - Service Center
Service our Toyota Rav4 at AutoNation Toyota Cerritos. Easy to to make appointment and was able to get everything done needed. Thank you to Ali and service team Easy to to make appointment and was able to get everything done needed. Thank you to Ali and service team More
We had our first service on our RAV4 we bought in April here. We had an appointment but they still took a long time to even check us in then once they did it took 3 hours for our 25,000 mi service. Our ser here. We had an appointment but they still took a long time to even check us in then once they did it took 3 hours for our 25,000 mi service. Our service advisor was nice enough they just need to work on speeding up everything. More
When I went in it was for an oil/oil filter change. Which sparked a conversation about the 1st oil change isn't a change it's a check. Where they only check the oil, not change it. When the vehicle is Which sparked a conversation about the 1st oil change isn't a change it's a check. Where they only check the oil, not change it. When the vehicle is requesting the change at 5k miles and they say it's only required at 10k, but once I get the change done at 6k they placed a sticker in my vehicle saying to return at 11.. So in 5k not the 10 they recommended. Once in my vehicle it still says maintenance required, so what did they do if not provided maintenance? More
It was a professional and pleasant service experience for me. Everyone is doing what they need to be doing. It's an all hands-on-deck type of car service, even the food clerk provided me with great service. me. Everyone is doing what they need to be doing. It's an all hands-on-deck type of car service, even the food clerk provided me with great service. More
Online scheduling was fast and easy. But when i called the CS to try to see if there’s earlier time for the same day. The person i spoke too said NO. But when i called again, the new l But when i called the CS to try to see if there’s earlier time for the same day. The person i spoke too said NO. But when i called again, the new lady was able to find me a new timeslot. That was awesome. More
Don’t ever go to the dealership for service or maintenance! Go to a local mechanic that can get the job done in less than half the amount of time and less than half of the amount charged! I spen maintenance! Go to a local mechanic that can get the job done in less than half the amount of time and less than half of the amount charged! I spent almost $2300 for a total of 2 days repair. What a rip off. I always go to their dealership for service. I always get the maintenance plan and I always wait about 2 hours. I never paid nearly $2300 on top of the maintenance plan and never waited over 7 hours. Ridiculous More