AutoNation Toyota Cerritos - Service Center

Online scheduling was fast and easy. But when i called the CS to try to see if there’s earlier time for the same day. The person i spoke too said NO. But when i called again, the new l But when i called the CS to try to see if there’s earlier time for the same day. The person i spoke too said NO. But when i called again, the new lady was able to find me a new timeslot. That was awesome. More

Don’t ever go to the dealership for service or maintenance! Go to a local mechanic that can get the job done in less than half the amount of time and less than half of the amount charged! I spen maintenance! Go to a local mechanic that can get the job done in less than half the amount of time and less than half of the amount charged! I spent almost $2300 for a total of 2 days repair. What a rip off. I always go to their dealership for service. I always get the maintenance plan and I always wait about 2 hours. I never paid nearly $2300 on top of the maintenance plan and never waited over 7 hours. Ridiculous More

Friendly, clean, accommodating, helpful, kind, effcient, and knowledgeable! I feel comfortable as a woman in the dealership. and knowledgeable! I feel comfortable as a woman in the dealership. More

Coupon price for oil change was honored, no hassle, and done under 2 hours while I waited. done under 2 hours while I waited. More

Paul Najarian is great, did good job, very professional and service today was quick and easy. and service today was quick and easy. More

Paul Najarian was very professional and courteous. I came in for a routine servicing. Upon completion, Mr. Najarian reviewed my service order with me and answered all my questions. I came in for a routine servicing. Upon completion, Mr. Najarian reviewed my service order with me and answered all my questions. More

Great environment . Bianca helped me out and she listen carefully to my concern and was very communicative. I will def it one back . Thanx auto nation Cerritos . 5 stars Bianca helped me out and she listen carefully to my concern and was very communicative. I will def it one back . Thanx auto nation Cerritos . 5 stars definitely More

My experience at Toyota Cerritos was amazing, I had a very minimal wait time, and clear explanation of service on what I needed on my car, they were very respectful and informative! Will definitely recom very minimal wait time, and clear explanation of service on what I needed on my car, they were very respectful and informative! Will definitely recommend! More

I had a fantastic experience at Toyota Cerritos thanks to Joseph Wagner in the service department. He was incredibly professional, kind, and genuinely helpful throughout the entire process. Joseph made every Joseph Wagner in the service department. He was incredibly professional, kind, and genuinely helpful throughout the entire process. Joseph made everything smooth and stress-free, and his friendly demeanor really stood out. It’s rare to come across such exceptional customer service, and because of him, I’ll definitely be coming back in the future. More

Service dept took care of my needs quickly and efficiently. Would recommend to friends and family. efficiently. Would recommend to friends and family. More