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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,051 Reviews

1,051 Reviews of AutoNation Toyota Cerritos - Service Center

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July 23, 2025

Online scheduling was fast and easy. But when i called the CS to try to see if there’s earlier time for the same day. The person i spoke too said NO. But when i called again, the new l More

by jeramy.fortuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Orozco
Jul 24, 2025 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 22, 2025

Don’t ever go to the dealership for service or maintenance! Go to a local mechanic that can get the job done in less than half the amount of time and less than half of the amount charged! I spen More

by jasontle72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
Jul 24, 2025 -

AutoNation Toyota Cerritos responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (562) 802-4000 when you have a chance. Thank you, and we look forward to hearing from you.

July 05, 2025

Friendly, clean, accommodating, helpful, kind, effcient, and knowledgeable! I feel comfortable as a woman in the dealership. More

by Maui Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 07, 2025 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

Coupon price for oil change was honored, no hassle, and done under 2 hours while I waited. More

by gmwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 26, 2025 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2025

Paul Najarian is great, did good job, very professional and service today was quick and easy. More

by Kim05261981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Najarian
Jun 16, 2025 -

AutoNation Toyota Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 10, 2025

Paul Najarian was very professional and courteous. I came in for a routine servicing. Upon completion, Mr. Najarian reviewed my service order with me and answered all my questions. More

by beapkitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Najarian
Jun 13, 2025 -

AutoNation Toyota Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

May 30, 2025

Great environment . Bianca helped me out and she listen carefully to my concern and was very communicative. I will def it one back . Thanx auto nation Cerritos . 5 stars More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Jun 04, 2025 -

AutoNation Toyota Cerritos responded

Hi Jesus, thanks for your praise and kind comments about our team. Drive safe, and we'll see you on the road.

May 30, 2025

My experience at Toyota Cerritos was amazing, I had a very minimal wait time, and clear explanation of service on what I needed on my car, they were very respectful and informative! Will definitely recom More

by g.fons472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jun 04, 2025 -

AutoNation Toyota Cerritos responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

I had a fantastic experience at Toyota Cerritos thanks to Joseph Wagner in the service department. He was incredibly professional, kind, and genuinely helpful throughout the entire process. Joseph made every More

by corer-robust9a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Wagner
Jun 04, 2025 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 30, 2025

Service dept took care of my needs quickly and efficiently. Would recommend to friends and family. More

by Toyota rider89
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Jun 04, 2025 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

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