AutoNation Toyota Cerritos - Service Center
Cerritos, CA
1,049 Reviews of AutoNation Toyota Cerritos - Service Center
Dropped my car off, they didn't bother to call when done, service guy wasn't hygene pulled his mask off in office with me around. Also, licked his finger to scroll through the paper to give to me. Did not service guy wasn't hygene pulled his mask off in office with me around. Also, licked his finger to scroll through the paper to give to me. Did not bother to ask whether i want to do an air filter and engin filter, but on paper he put customer decline. More
Roger helped me find out and assured me some information regarding my extended warranty. He was very friendly and professional. Thank you Roger. He also gave me a coupon for a free car wash and the service regarding my extended warranty. He was very friendly and professional. Thank you Roger. He also gave me a coupon for a free car wash and the service on my car was great. Thank you AutoNation Cerritos. More
Smooth checkin from Anthony (for whom it was his very first checkin, as he said he was taking over the role for "Gina" which was the name my appointment confirmation e-mail said would be my Service Advis first checkin, as he said he was taking over the role for "Gina" which was the name my appointment confirmation e-mail said would be my Service Advisor). This was only my first 5000-mile checkup. Your dealership's first impression on me was a good one. All went fine. Everyone I spoke with and who worked on my service was swell. I lost my phone on the ride from the dealership to my home. I called the dealership Operator, Cindy, who was especially bright and helpful. She clearly knew all about whom to contact in the business and how to address my problem. She was terrific. She is the perfect telephone ambassador for your business. I will definitely return to AutoNation Toyota of Cerritos for future service on my 2021 Camry, which we really like so far, by the way. More