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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,047 Reviews

1,047 Reviews of AutoNation Toyota Cerritos - Service Center

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June 30, 2015

Denise service manager The service manager Denise has the worst work ethics I have ever had to experience. I cannot even begin to tell the way I was treated. I however did r More

by Soulsearcher
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Denice and John managers in service and Mary in customs care and not one of them helped resolve the situation
August 10, 2014

try getting a key made Saturday morning I went to the service dept. to get a key for my '91 MR2 made. They looked quite busy so I asked the service guy taking care of all th More

by topspeedmr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager
October 15, 2012

I took my daughter's Corolla in for service (oil change) and a noise from the front brakes. I was informed that I had after market brakes on the car - which I did not have on the car. Toyota had installed More

by michelle53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sattya Mom and Chris Carrillo
October 15, 2012

I've been bringing my corolla to this dealership, and this dealership ONLY, for the past SIX years, and only recently has the service here gone down the toilet. I brought my car in August 11th for an oil More

by lcook1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Carillo, Sattya Mom
September 26, 2012

The problem first started when I took the truck in on June 21, 2012 for regular maintenance. I advised the service technician (Brandon Aterrado) of a sound I was hearing toward the back of the vehicle More

by teres877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Balbier, Matthew Van Lierop
February 25, 2012

I brought my 2006 Toyota Tundra into Power Cerritos Toyota to get my AC system checked out because it was working on and off. I made the mistake of buying my truck from a non Toyota dealership that did More

by Lea Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
April 06, 2008

This review is for service from Power Cerritos. Notice I have one for sales and one for service! ;) Okay, so we purchased an alarm for the Yaris. We were told it would be 48 hours from the time we drive o More

by famished
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Trevor
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