AutoNation Toyota Cerritos - Service Center

I love this dealership because I’m always able to get my car in and out with little inconvenience to me. I can leave it and use a loaner to go about the rest of my day or I can be dropped off at home or wor car in and out with little inconvenience to me. I can leave it and use a loaner to go about the rest of my day or I can be dropped off at home or work and go about my day. They let me know if they find other issues besides the one I’m there for before they begin the work and often I am given good pricing for being a loyal patron. They bay is huge so they can service many cars and typically the wait time doesn’t extend past what I am quoted. I’ve been going here since 2005 when I bought my first Toyota and I will likely Conor ie to do so as long as I own Toyota vehicles. More

Customer service is definitely needs to improve. This how bad it is they can't even say hello. This how bad it is they can't even say hello. More

It is an excellent dealership. I love to go there; it has always been helpful, but I only have one complaint about the last diagnosis that cost me almost $2000. The diagnosis was w I love to go there; it has always been helpful, but I only have one complaint about the last diagnosis that cost me almost $2000. The diagnosis was wrong by too many mechanics outside the dealership. I fixed what the diagnosis was saying, and the problem was still there, I fixed the breaks and the sounds started when I came back they told me it was the wheel bearing and it was not because I changed it twice and the problem is still there. More

Quick, easy, and friendly service. Daniel was very helpful and professional. We will be back for all our future needs. Daniel was very helpful and professional. We will be back for all our future needs. More

Service good but cost is high. Customer service were friendly and easy process to make appointment. Customer service were friendly and easy process to make appointment. More

I came to Toyota Cerritos because I needed and Oil change. The last time I came here about 6 months ago I really liked their service. We found the same person that took care of us the last time and he change. The last time I came here about 6 months ago I really liked their service. We found the same person that took care of us the last time and he was able to help us. The Service Advisor is Oswaldo Zamora, he really knows his job and explains everything that you need to know about your car and the service that he thinks is needed based on the history of maintenance that's on the computer. He's communicating skills are clear and honest. I highly recommend seeking him as your advisor. Thank you, Great Service!! More

Always great service at the dealer been there many times employees are friendly and with excellent customer service. employees are friendly and with excellent customer service. More

Good dealership. The service done on my car was good. There were no negative issues. The service done on my car was good. There were no negative issues. More

Like the new chairs, but wish there were more work stations with outlets. But great overall! stations with outlets. But great overall! More