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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,057 Reviews

1,057 Reviews of AutoNation Toyota Cerritos - Service Center

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November 02, 2023

I enjoy the service at the dealership. However, after getting my car service the check engine light was still on More

by travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Nov 02, 2023 -

travis responded

hello

November 02, 2023

I was quoted a price for an oil change the previous day. When I go the day after, the price increased. I had just changed my engine air filter by myself and they told me I needed a new filter. I was told it More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassandra
Nov 05, 2023 -

AutoNation Toyota Cerritos responded

Hi Kevin, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

October 31, 2023

Erevery body was helpful taken good care of my car . and good service from inside the store More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice young lady and gentle man
Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi William, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 31, 2023

I've always owned Toyota's. AutoNation has always come through for me on any issues like recalls or warranties. Just last week they helped me out with my 2010 Prius when the e More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 30, 2023

It was a very good experience. Daniel kept me informed regarding status. Highly recommend service here. More

by juliabirdwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

October 28, 2023

Toyota Autonation Cerritos is our go-to dealership from selling our car to getting a new one. Staffs are all knowledgeable, friendly and will treat you as a family. More

by Poppychullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
Oct 31, 2023 -

AutoNation Toyota Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

October 27, 2023

Excellent customer service. Very friendly and professional staffs. Thank you for kindly answering all my questions. I would definitely come back again. More

by cchung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lee
Oct 31, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 27, 2023

Clean and organized dealership. Friendly Employees a nice display of cars . Comfortable waiting room. The service department are kind and are sure to ask and answer your concerns, More

by ozziebenavidez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 31, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 27, 2023

Thanks to my service agent Jairo Gonzalez for taking care of my vehicle needs. He was very helpful and my vehicle was serviced quickly. Definitely 5 stars for my service agent. More

by Ricardo G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
Oct 31, 2023 -

AutoNation Toyota Cerritos responded

Hi Ricardo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

October 27, 2023

From the moment I came in all employees helped me out ! I really felt like natalie cared about my concerns and addressed all of them. Check out process was fast and I didn’t wait at all for my car ! Defini More

by SAimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Oct 31, 2023 -

AutoNation Toyota Cerritos responded

Hi Saimee, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

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