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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,057 Reviews

1,057 Reviews of AutoNation Toyota Cerritos - Service Center

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October 04, 2023

It was an experience of excellent service. Kudos to the service team of Toyota Cerritos! More

by Belle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
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Oct 05, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us, Belle! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

This is a most pleasant experience to get my car serviced at this location. Clean restrooms, an area designated for wifi usage and good communications from Reps. More

by Techmannnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Oct 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you so much for your positive comments about AutoNation Toyota Cerritos! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2023

Estimated time to pick the car was pretty much on time, service was great, had no problem with them. More

by seiten072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

This dealer has been very nice and courteous to customers. That is why I always go to there for services. More

by wenfonglo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial
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Oct 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

Excellent service department with very efficient and friendly personnel; I am a very satisfied Toyota care customer. More

by Gbedafort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Oct 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

Every visit they’ve had my car done at the time they said it would be. More

by nthaprasop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Oct 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

The work on my car was done well, and I've had no complaints. Thank you. 😊 More

by gthomas226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
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Oct 01, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 27, 2023

There's no complimentory bottle water for customers in the waiting lounge while other competitors offers more ... More

by wanclin331
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No.5 receptionist, don't know her name
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Sep 30, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 26, 2023

My auto's catalytic converter was stolen. Auto was towed and stored at dealership for months while waiting for parts. I found auto was damaged while there. A day at service they just buffed More

by b.gemelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo
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Sep 30, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (562) 802-4000 to discuss what we can do to help.

September 24, 2023

I have been coming to Toyota Cerritos for many years! I'm always taken care of and received the best service. Thanks again for taking care of me. More

by raul3lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 25, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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