AutoNation Toyota Cerritos - Service Center

Excellent, service completed as promised… David service attendant did a fantastic job and attentive and kept me informed attendant did a fantastic job and attentive and kept me informed More

David kwon service advisor is the best. Very knowledgable and straightforward. Highly recommend his services Very knowledgable and straightforward. Highly recommend his services More

I had a very consistent car problem that no other mechanic was able to solve. I was told it was best to take it to the dealer. I’m glad I listened! I brought it to AutoNation Toyota Cerritos on Ju mechanic was able to solve. I was told it was best to take it to the dealer. I’m glad I listened! I brought it to AutoNation Toyota Cerritos on June 23rd and they fixed it, and a month later it broke down again. On July 23rd I brought it in again for the same issue and they fixed it for the 2nd time, unfortunately it broke down again on August 23rd. For the 3rd time I took it they went the extra mile and found the culprit! My car had a bad electrical wire that was damaged by some body work that was done a few months back. I’m great full for the dedication and attention that was given to fix my vehicle. Thank you AutoNation Toyota Cerritos team! More

When it comes to sales I bought my car and brought 3 more customers after. I was a happy customer untill ny last visit to service my car. David was not friendly and kind of grumpy. He even repremanded me for customers after. I was a happy customer untill ny last visit to service my car. David was not friendly and kind of grumpy. He even repremanded me for pulling my credit card too early 2 times. Also told him i didn't need alignment because i get it elsewhere and he was kind of snappy and said well i can only see what you had done in toyota. Most unfriendly guy I have met. Hope I dont ever have him as a service advisor again.. or i might take my buisness elsewhere! More

Excellent Service and completed in a reasonable amount of time. Kinda expensive though. Two more words. time. Kinda expensive though. Two more words. More

Friendly staff and cleaned facilities. Staff talked you what service you going to have done on your car and any other service you may need. Staff talked you what service you going to have done on your car and any other service you may need. More

Overcharging by 400%, $1,527. 91 + tax for an alternator replacement and $250 + tax for the 1 month old battery that did not need replacing. And when I didn’t want them to do i 91 + tax for an alternator replacement and $250 + tax for the 1 month old battery that did not need replacing. And when I didn’t want them to do it, they charged me $250 for the diagnostic (which I told them what I wanted done and it was pretty obvious from the symptoms), that takes 5-10 minutes to hook up an ampmeter. Never going back again. I got it fixed at the local repair shop for $375. Ripoff!! Greedy scammers. More

Great customer service and very quick service. Very user friendly and the service done on the car is perfect. Very user friendly and the service done on the car is perfect. More

They were efficient and explained everything clearly to me. The service was done in a reasonable length of time. And I appreciate the free car wash. me. The service was done in a reasonable length of time. And I appreciate the free car wash. More