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AutoNation Toyota Cerritos - Service Center

Cerritos, CA

4.5
1,046 Reviews

1,046 Reviews of AutoNation Toyota Cerritos - Service Center

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September 06, 2023

I was helped out by Stefanni she provided me with excellent customer service took the time to answer all my questions she helped me truly understand what was going on with my car . I would definitely More

by Ksyaya07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanni
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Sep 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

Oil change was perfomed in a timely manner and vehicle was ready before time promised . This is the only good experience I have had at this dealership. More

by mariosjr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Lopez
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Sep 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

September 05, 2023

Auto Nation Cerritos Toyota Had To Special Order Parts, And Make Appointment For Service.! Maintance Wait Was Short, Only Two Hours, Great Service ! More

by Larry Siggson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biaca Medrana
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Sep 05, 2023 -

Larry Siggson responded

Auto Nation Toyota Clean And Neet, Nice Place Customer Service Repairs !

Sep 05, 2023 -

Larry Siggson responded

Auto Nation Cerritos Gets 5 Stars !

Sep 05, 2023 -

Larry Siggson responded

After Sales Advisor Bianca Medrana Very Helpful.

Sep 05, 2023 -

Larry Siggson responded

Customer Needed Special Order Tires, Inventory Was Out Of State, No Problems !

September 02, 2023

Customer Service outstanding, I was please with the service I received from this business, they went above and beyond help.. More

by lindadonerson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 06, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2023

My tech is great, david Kwon always takes care of what's needed always kind and smiling More

by Shegrey48
Recommend Dealer
Yes
Employees Worked With
David kwon
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Sep 04, 2023 -

AutoNation Toyota Cerritos responded

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Easy to make an appointment. Quick intake and Mayumi Julian helped me to first time Toyota Care service for my RAV4, communicate well during the process. I stayed at the dealer More

by S. Halim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi Julian
Report | Print
Sep 05, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

Had touch up paint done and left Visor put on and Claudia & Crew was amazing . More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
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Sep 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 29, 2023

CERRITOS IS OK DEALER BUT I HEARD ABOUT OTHERS BEING BETTER. IT WOULD ALSO BE NICE IF THEY WOULD WASH YOUR CAR AFTER SERVICE. ALSO ONE EMPLOYEE AT THE PARTS COUNTER WAS VERY LAZY. MY WIFE ASKED A QUESTI More

by BLKBONZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo
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August 29, 2023

Excelente servicio . David Kwon, customer care advisor explained to me very well. Thanks you. See you on next service. More

by Luis Rave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Report | Print
Sep 04, 2023 -

AutoNation Toyota Cerritos responded

Hi Luis, We're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2023

Excellent, service completed as promised… David service attendant did a fantastic job and attentive and kept me informed More

by Phillipmartinez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Aug 29, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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